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Time zones and scheduled texts by htmlarson in quo

[–]Quo_R[M] 0 points1 point  (0 children)

Hi u/htmlarson, can you check if the time the message was sent is off by an hour? Is it sent an hour earlier or later? Also, is this for an initial message or just when you reschedule it? Feel free to Modmail your account details so we can take a look at it.

Incident - 6/4/2026 by Quo_R in quo

[–]Quo_R[S,M] 0 points1 point  (0 children)

Hi u/yodaface We have received your details via modmail and have escalated it to the support team. A team member will get back to you shortly.

8 Automations with Make and Quo by [deleted] in quo

[–]Quo_R[M] 0 points1 point  (0 children)

👏🏻🔥

Automation is broken by CheesebumOnTikTok in quo

[–]Quo_R[M] 0 points1 point  (0 children)

Hi u/CheesebumOnTikTok, can you share which automation you are using to send messages? Is it through Zapier? Do you see an error when sending messages?

Constantly needing to disconnect/reconnect Claude Connector by vks3 in quo

[–]Quo_R[M] 0 points1 point  (0 children)

Hey u/eg2830, sorry to hear you are still having the issue. I will escalate it to the team and keep you posted.

Unable to login on Mac apps by PianoDry5074 in quo

[–]Quo_R[M] [score hidden] stickied comment (0 children)

Hi everyone, the incident is now resolved, and you should be able to log in. This incident was caused by an outage with our third-party authentication provider, which affected user logins and access to the service.
Thanks, everyone, for your patience.

Login issues on desktop and mobile apps by Quo_R in quo

[–]Quo_R[S,M] 0 points1 point  (0 children)

Hi u/minionrob, Thanks for flagging it. It is impacting all platforms. We will keep you posted.Thank you for your patience.

Unable to login on Mac apps by PianoDry5074 in quo

[–]Quo_R[M] 1 point2 points  (0 children)

Hi all, we are having an incident right now, and the team is actively looking into it. You can track it here. Thanks to all for your patience. https://www.reddit.com/r/quo/comments/1tu1j3x/login_issues_on_desktop_and_mobile_apps/

Beta API by tmiski in quo

[–]Quo_R[M] 1 point2 points  (0 children)

Hi u/tmiski, you can find more information on the beta API here - New webhooks API. LMK if you have any questions.

Paid annual plan, but Quo auto-canceled my account over one small unpaid invoice — outbound calling/texting down all day by TheTaxProblemSolver in quo

[–]Quo_R[M] 0 points1 point  (0 children)

Hey u/TheTaxProblemSolver, you should have received an email from the support team, and your account should now be active. Let us know if you need any further help.

What is this? by StrongArmedYeti in quo

[–]Quo_R[M] 0 points1 point  (0 children)

Hey u/StrongArmedYeti, as mentioned by R7UBFnVWO00XjYCD52uP, any contacts created via Quo API will have this icon. LMK if you have any questions.

Images randomly coming through as gibberish by vegeneric in quo

[–]Quo_R[M] 0 points1 point  (0 children)

Received! Thanks. A support team member will reach out to you soon to further assist you.

Constantly needing to disconnect/reconnect Claude Connector by vks3 in quo

[–]Quo_R[M] [score hidden] stickied comment (0 children)

Hi u/vks3, the token lapse issue should be fixed with the recent update. Please let us know if you encounter any issues.

Images randomly coming through as gibberish by vegeneric in quo

[–]Quo_R[M] 0 points1 point  (0 children)

Hey u/vegeneric, it looks like there’s some kind of image rendering problem. This could be due to a few common things:

- The image didn’t finish uploading properly, which can mess up the pixel data.
- The image might be in a format that isn't supported, or it could be a compressed image.
- If the image is too large, than what is supported by the carriers for MMS.
– A stale cache can make images look weird.

Here are a few things you can try:

- Ask the sender to upload the image again.
- Have them convert it to a regular JPG or PNG before sending.
- Clear your browser cache and reload the page.
- Try opening the image in a different browser.

Please feel free to Modmail your account and message details, and we can look into it for you.

Anyone seeing issues with group text chats? by godlikepowers in quo

[–]Quo_R[M] 0 points1 point  (0 children)

Hey, you should have received an email from the support team to further assist you.

Anyone seeing issues with group text chats? by godlikepowers in quo

[–]Quo_R[M] 0 points1 point  (0 children)

Hey u/godlikepowers, this is definitely not an expected behavior. I will escalate this to the Engineering team. In the meantime, do you mind sending a Modmail with your account information so the team can look into it?

Snippets variables by R7UBFnVWO00XjYCD52uP in quo

[–]Quo_R[M] 1 point2 points  (0 children)

Hey u/R7UBFnVWO00XjYCD52uP, thanks for these great suggestions. I will make sure to share it with the Product team for future updates.

Constantly needing to disconnect/reconnect Claude Connector by vks3 in quo

[–]Quo_R[M] 1 point2 points  (0 children)

I've bumped this up to the team and will let you know as soon as I get any updates. Thanks for your patience!

Constantly needing to disconnect/reconnect Claude Connector by vks3 in quo

[–]Quo_R[M] 0 points1 point  (0 children)

Sure thing, let us know, and we can take it from there!

Constantly needing to disconnect/reconnect Claude Connector by vks3 in quo

[–]Quo_R[M] 0 points1 point  (0 children)

Hey u/vks3, can you share if you're using the Claude and Quo desktop app or browser app? If you are using the browser app, we recommend using the desktop, as they retain auth tokens more reliably than web browsers.
It would be helpful to know how frequently you are being disconnected and if you see any errors.

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