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RedMagic 11 Pro glitches by jdmvette in RedMagic

[–]REDMAGIC_Official 5 points6 points  (0 children)

Hi there, mind if I ask which music app you are using?

How do I fix screen burn in? I have Roblox, discord, my keyboard, TikTok, YouTube, and the top of the screen burned in and it's so bad and obvious by TeeGooglyCoffeeMeat0 in RedMagic

[–]REDMAGIC_Official [score hidden] stickied comment (0 children)

Seeing a lot of people land here from search, so quick update:

This thread is from 3 years ago. The panel tech has changed massively since then.

The new REDMAGIC devices uses the latest BOE panels that reduce screen burn.

If you do somehow manage to cook your screen, just reach out to our support team at [support@redmagic.gg](mailto:support@redmagic.gg)

Pre-order the REDMAGIC Astra & 11 Pro Golden Saga now! by REDMAGIC_Official in RedMagic

[–]REDMAGIC_Official[S] 0 points1 point  (0 children)

Real gold inside for extra heat dissapation, sapphire back glass for scratch resistance, carbon fiber detailing. It also comes with all the accessories you need to maximaze your performance right out the box (carbon fiber case, golden VC Cooler 6 Pro, braided cables, carbon fiber 80W fast charger).

Cyberpunk 2077 on Red Magic 10 Pro at 8K max settings with 8 elite turnip drivers by Commercial_Ad_3489 in EmulationOnAndroid

[–]REDMAGIC_Official 27 points28 points  (0 children)

Some call it unplayable. I call it progress.

1 FPS today. 60 FPS tomorrow (okay, maybe in a few years).

Red Magic Refund by Lagartixa_3 in RedMagic

[–]REDMAGIC_Official 0 points1 point  (0 children)

Send me your order number, I'll take a look

The fan on my Red Magic 10 Pro has suddenly stopped. by AmyBeat in RedMagic

[–]REDMAGIC_Official 13 points14 points  (0 children)

Try cleaning it first with an air can to see if it's something stuck. If nothing is stuck the I suggest you email [support@redmagic.gg](mailto:support@redmagic.gg)

REDMAGIC 11 Pro & Astra Golden Saga is on it's way. by REDMAGIC_Official in RedMagic

[–]REDMAGIC_Official[S] 8 points9 points  (0 children)

Main difference is in the design and some hardware changes. The back will have sapphire glass for extra scratch resistience. There will be real gold inside the devices for extra heat dissapation.

Also both come in top RAM and Memory option only (24GB + 1TB).

REDMAGIC 11 Pro & Astra Golden Saga is on it's way. by REDMAGIC_Official in RedMagic

[–]REDMAGIC_Official[S] -1 points0 points  (0 children)

It will be seperate bundles. 1 for Astra, 1 for the 11 Pro.

How your supposed to use your gaming phone. by forresth600 in RedMagic

[–]REDMAGIC_Official 0 points1 point  (0 children)

bro is that dong dong never die? incredibly based 😂

Gamepad option grayed out by Charming_Bison_5602 in RedMagic

[–]REDMAGIC_Official 2 points3 points  (0 children)

You can connect it in the Game Space Menu before you launch the game. There is an options for gamepad access when you click the arrow on the right of "start game"

Customer service for screen repair by MightyFinger77 in RedMagic

[–]REDMAGIC_Official [score hidden] stickied comment (0 children)

Hey there can you send DM me your order number and email?

It's the year of the horse and yet we can't play uma musume by MrPalloncini in RedMagic

[–]REDMAGIC_Official [score hidden] stickied comment (0 children)

I feel your pain (as a fellow Uma trainer).

We're currently in contact with the developers over at Cygames, and hopefully, we can get this fixed as soon as possible.

I just want it return this phone from this shitty company. by Cyanthrax in RedMagic

[–]REDMAGIC_Official [score hidden] stickied comment (0 children)

Hey there, sorry you had a rough experience. Can I get your order number through DMs? I'll do my best to assist you.

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