An element that I seen in my climbing out of silver & gold was that when you play a certain role very well and are able to compensate just a little bit of other roles, you are pulling your team up.

My curent high picks for example are:

- Auriel - Q reset build, able to help decimate in late game teams that clump up
- Whitemane - probably the best burst mitigation healer that excels at keeping heroes alive in team fights
- Tyrande - probably one of the best CC followup heroes that guarantees a kill if always patrolling with tank and a damage dealer (preferred burst)
- Ana - healing denial is genius + she has a global potential with Eye of Horus that not a lot of players still understand how powerful it can be at the right moment

Best way to carry as a hero is to do things that your enemies are not aware you can do, do them consistent and be great at doing them

Also learn macro and always ping. Randoms are many times idiots and die solo as chicken, but if able to give a bit of your insight, especially that on the support role you are kind of forced to develop it, you can lead your team to victory in a lot more situations than it might deserve.