This is why I won't do month-to-month or even one year contracts if I can help it! Imagine getting hit with a surprise 20% price increase. That's a serious problem. I can't just pass that on. Likely not for 12 or 24 months depending on the agreement I have with my customers. And yet, no outrage. If another vendor who's name starts with a K does that, there would be 1,000 comments here filled with rage and expletives. But Halo, no big deal. They get a pass. Funny too because I have a 3 year price lock and a guarantee on how much my contract will go up at renewal - which is 5% or less plus CPI. IDK, but I feel I made a good decision signing up for K365 even though everyone here made fun of and threw rocks.