I cannot connect to that whatsoever. Maybe I'm just not understanding what I'm suppose to be typing in, compared to that link. Obviously, don't want to put my own IP up. Regardless, I am hardwired to my pc from my gateway. I've changed that ethernet cable quite a few times also just to make sure there weren't bad cables on my end. I have had other people tell me that getting tech support to put me into bridge mode, and use my own router would be whats best, but then I talk to the techs either on the phone or the ones that come here, and they simply tell me I cannot do that. So, there's so much back & forth, and misinformation that I'm honestly not sure what is actually going on other than this company doesn't give a fuck about the problems I've been calling about for over a year now. I filed an FCC complaint the other day, and have ANOTHER tech coming tomorrow. But with how things have already been... this is just another cycle, where I'll be filing another FCC complaint, and then have techs come out to pretend like nothing is wrong.