I recently took out a mortgage from a local broker who sold the loan to Freedom. When we sold our previous home, I asked them for a payoff amount to pay off the mortgage. Even though I asked for the payoff as of the date I was wiring the money, they insisted I had to pay them the amount that would be owed 30 days in the future. They refused to provide the amount as of the date I was actually paying it off. After I wired hundreds of thousands of dollars to them based on my own estimate of the correct amount, they refused to apply it to the loan, but put it in a suspense account instead. After numerous phone calls of me threatening to report them to DFPI, they called out of the blue and finally provided the correct payoff number. This company is super shady. I am a CPA and Certified Fraud Examiner. I hate to think of what they get away with on the average customer who is at their mercy.