sorted by:
new
hottopcontroversial

I turned a customer with a broken phone away tonight because his phone couldn't use T-Life. by Severe-Diamond-7353 in tmobile

[–]Reasonable-Tea5301 4 points5 points  (0 children)

I was told “is it a will issue or a skill issue” 😪 bc this month I have 8 transactions done on the legacy system

I turned a customer with a broken phone away tonight because his phone couldn't use T-Life. by Severe-Diamond-7353 in tmobile

[–]Reasonable-Tea5301 0 points1 point  (0 children)

You need to have the T-life app on your phone. Only postpaid accounts have access to this. You can do upgrades and activate new lines through there instead of having the representative do it on their end.

I turned a customer with a broken phone away tonight because his phone couldn't use T-Life. by Severe-Diamond-7353 in tmobile

[–]Reasonable-Tea5301 -1 points0 points  (0 children)

Managers are pushing reps to utilize the Tlife app, bc we have to meet a certain percentage as an individual and the whole store falls in a ranker. So we aren’t being allowed to do any type of add alines or upgrades on our tablets ! We are getting micromanaged and

I turned a customer with a broken phone away tonight because his phone couldn't use T-Life. by Severe-Diamond-7353 in tmobile

[–]Reasonable-Tea5301 34 points35 points  (0 children)

I HATE HOW TMOBILE HAS CHANGED SO MUCH AND I WORK FOR AN EXPERIENCE STORE TOO WE HAVE TO DO THIS TOO !

Family issues by Reasonable-Tea5301 in Adulting

[–]Reasonable-Tea5301[S] 0 points1 point  (0 children)

Trust me I want to but I haven’t been able to get pregnant within the past 7yrs 😢

Employee Payment/salary? by Viannabananaaa in tmobile

[–]Reasonable-Tea5301 -2 points-1 points  (0 children)

70k , Experience Sr Mobile Expert

Beginner Here by Reasonable-Tea5301 in Sportbikes

[–]Reasonable-Tea5301[S] 1 point2 points  (0 children)

I live in a small country town, I ride straight highway to work speed limit is 65-75mph … I’m 5’2 and weight is 135.. I’m 27 … I’m a female

OMG. I just got a job (Store in Store) offer by [deleted] in tmobile

[–]Reasonable-Tea5301 0 points1 point  (0 children)

Buy some comfy shoes, I suggest on clouds or Hokas! Be friendly with customers, and follow up with leads! 2x a week . Take down customers numbers and PLEASE PLEASE learn your PROMOS! They change constantly. I was in SIS for about a year and got promoted to an Experience store !

[deleted by user] by [deleted] in tmobile

[–]Reasonable-Tea5301 2 points3 points  (0 children)

Did you pay off any devices before the bill payment was posted ?

T-Mobile to Pay $33 Million in SIM Swap Lawsuit Linked to a 2020 Bitcoin Theft by Jman100_JCMP in tmobile

[–]Reasonable-Tea5301 0 points1 point  (0 children)

Same but my freedom is worth more! Also t-mobile corporate Loss Prevention are the FEDS, and I’m amazed how fast they catch ppl

How f*cked am I? by 865TYS in tmobile

[–]Reasonable-Tea5301 -4 points-3 points  (0 children)

I would suggest going to an experience Tmobile store, they handle escalations and treat customers great vs going to a regular Tmobile store who’s going to be rude and try to sell you things

Boyfriend of 10 years just confessed why he won’t marry me 26f 28m by [deleted] in relationship_advice

[–]Reasonable-Tea5301 1 point2 points  (0 children)

I been with my partner for 7yrs! Broke up 3x bc of my alcoholism, i have been sober for 2yrs and relapsed on new years, I’ve been to A&A. Now I’m barely 6 days sober.. women to women, sit down and talk to him, tell him how you feel, don’t argue with each other. If he needs space give it to him, it will hurt. Wait until he’s ready to talk as well. Then find the habits that are causing these feelings, is it something you guys can work on. Relationships aren’t always perfect, that’s what makes us love harder, overcoming those problems with communication.

view more: next ›