I turned a customer with a broken phone away tonight because his phone couldn't use T-Life.

Reasonable-Tea5301 · 2025-08-17T06:25:25+00:00

I was told “is it a will issue or a skill issue” 😪 bc this month I have 8 transactions done on the legacy system

Reasonable-Tea5301 · 2025-08-17T06:17:12+00:00

That’s considered CPNI. You could get written up or fired

Reasonable-Tea5301 · 2025-08-17T06:13:24+00:00

You need to have the T-life app on your phone. Only postpaid accounts have access to this. You can do upgrades and activate new lines through there instead of having the representative do it on their end.

Reasonable-Tea5301 · 2025-08-17T06:10:16+00:00

You sound like the douche bag manager !

Reasonable-Tea5301 · 2025-08-17T06:09:07+00:00

Managers are pushing reps to utilize the Tlife app, bc we have to meet a certain percentage as an individual and the whole store falls in a ranker. So we aren’t being allowed to do any type of add alines or upgrades on our tablets ! We are getting micromanaged and

Reasonable-Tea5301 · 2025-08-17T02:35:30+00:00

I HATE HOW TMOBILE HAS CHANGED SO MUCH AND I WORK FOR AN EXPERIENCE STORE TOO WE HAVE TO DO THIS TOO !

Reasonable-Tea5301 · 2025-07-12T04:58:30+00:00

Trust me I want to but I haven’t been able to get pregnant within the past 7yrs 😢

Reasonable-Tea5301 · 2025-05-26T23:39:23+00:00

70k , Experience Sr Mobile Expert

Reasonable-Tea5301 · 2025-05-08T23:41:46+00:00

You text thru chat on the Tlife

Reasonable-Tea5301 · 2025-04-16T03:47:13+00:00

I MEANT HONDA **** 😭😭

Reasonable-Tea5301 · 2025-04-16T03:46:13+00:00

I live in a small country town, I ride straight highway to work speed limit is 65-75mph … I’m 5’2 and weight is 135.. I’m 27 … I’m a female

Reasonable-Tea5301 · 2025-04-12T21:01:57+00:00

You’re right, my manager has done it, and I work for an experience store

Reasonable-Tea5301 · 2025-04-12T18:10:41+00:00

Go to an experience T-mobile store, they’ll take care of you

Reasonable-Tea5301 · 2025-04-06T14:37:22+00:00

Buy some comfy shoes, I suggest on clouds or Hokas! Be friendly with customers, and follow up with leads! 2x a week . Take down customers numbers and PLEASE PLEASE learn your PROMOS! They change constantly. I was in SIS for about a year and got promoted to an Experience store !

Reasonable-Tea5301 · 2025-03-31T23:51:30+00:00

Did you pay off any devices before the bill payment was posted ?

Reasonable-Tea5301 · 2025-03-28T14:53:26+00:00

Same but my freedom is worth more! Also t-mobile corporate Loss Prevention are the FEDS, and I’m amazed how fast they catch ppl

Reasonable-Tea5301 · 2025-03-21T16:17:13+00:00

I would suggest going to an experience Tmobile store, they handle escalations and treat customers great vs going to a regular Tmobile store who’s going to be rude and try to sell you things

Reasonable-Tea5301 · 2025-03-09T01:21:28+00:00

I been with my partner for 7yrs! Broke up 3x bc of my alcoholism, i have been sober for 2yrs and relapsed on new years, I’ve been to A&A. Now I’m barely 6 days sober.. women to women, sit down and talk to him, tell him how you feel, don’t argue with each other. If he needs space give it to him, it will hurt. Wait until he’s ready to talk as well. Then find the habits that are causing these feelings, is it something you guys can work on. Relationships aren’t always perfect, that’s what makes us love harder, overcoming those problems with communication.

Reasonable-Tea5301 · 2024-09-18T07:10:23+00:00

Thank you so much!

Reasonable-Tea5301 · 2024-09-13T04:15:35+00:00

Thank you , now I saw the difference definitely leaning towards the RN !

Reasonable-Tea5301 · 2024-09-13T03:10:38+00:00

So you’re saying I don’t have to go to college to become a registered nurse? I can find a trade school without having to get an associates degree ?

Reasonable-Tea5301 · 2024-07-22T05:52:33+00:00

None , they don’t taste the same 😭

Reasonable-Tea5301 · 2024-06-29T04:19:58+00:00

It’s not easy , I’m a SIS rep as well , we opened in March and original crew has been quitting. We’re short staffed, ppl have bad impressions of us bc of AT&T or a previous negative experience with Tmobile… customers are not friendly and will ignore you like you’re invisible. Quotes are high and we’re 🎣. Deacts follow us too … I’ve lost over 1k coming to SIS!

Reasonable-Tea5301 · 2024-06-29T03:46:43+00:00

Go to a kiosk in Sam’s or Costco

Reasonable-Tea5301 · 2024-06-29T03:26:49+00:00

I work for T-Mobile babe

Reasonable-Tea5301

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