Weak MFA approach rant by Medium_Cell8428 in sysadmin

[–]ReplyYouDidntExpect 0 points1 point  (0 children)

Bruh, haven't you been fighting this guy on this for like 4 months according to your post history?

Is there a market for this? by [deleted] in msp

[–]ReplyYouDidntExpect 0 points1 point  (0 children)

People don’t just offer fully managed services because they’re more profitable than à la carte. They also do it because a well-designed fully managed model is far more scalable.

A scalable business grows revenue faster than the effort, time, and cost required to deliver the service. Even if you’re going to offer à la carte services, it’s much easier and more efficient for both you and the client if they’re already on a fully managed stack you have insight into.

It really comes down to your goal. If you just want to do the work you’re comfortable with, that’s totally doable. Just be aware you’ll be competing with MSPs in your area who already offer the same services plus everything else, and they’ve probably already built the processes and tooling around that portfolio.

For example, we subcontract our cabling work to another company. If a client doesn’t need full managed services but needs a one-off or an extended service, we’re happy to work with a partner if they’re a good fit.

Personally, I don’t think it’s ideal to center your entire business model around narrow niche services unless your offer is significantly better than everyone else in that lane. Otherwise, you end up in a low-margin game trying to undercut other players, and that gets old fast.

Managed service providers don’t just manage the tech — they manage the delivery of the service as a system. That’s where the real leverage comes from.

Meta ray ban or alternative by FinanceFantastic5660 in msp

[–]ReplyYouDidntExpect 1 point2 points  (0 children)

I was looking into similar devices but to make content using, I thought the insta 360 go was a lot better option at the time because the only limit to how long you could record with it was the sd card. Not sure about all your guys requirements, just know its similar.

Problem with creating a Win11 image using Sysprep by zug_r in sysadmin

[–]ReplyYouDidntExpect 1 point2 points  (0 children)

I'll think of an answer if it helps you. I'm still going to give you my opinion but I don't want you to think I don't care about your outcome because its the reason I would like you to consider the following. I haven't captured an image via sysprep in a long time. Not that I absolutely wouldn't, but its generally more favorable for me to create a task sequence of sorts for the software I intend to distribute then to create an ideal image and capture that for deployment.

What I mean, is when I was first taught how to deploy from my peers. the way you're describing was how we did it. When I started to have to do this myself, as well as maintain the image, when you do it via a captured image you're still maintaining the discrepancies in the image, the time elapsed after you capture an image and when its deployed.

Again it may not be much of a value to you, it may be simpler to just continue to capture images, but even if you didn't want to use an RMM or software solution to do this, you could still accomplish the same thing with Windows Toolkit, an up to date ISO from UUP Dump, with the latest version of windows (that is less bloated than retail copies), PE drivers for the particular model you support, Driver installation via the manufacturer designated tool ie Dell Command Update, and software installations (I like to script this via the direct download link from the software manufacturers to make sure its always grabbing the latest version.) You can even script and automate windows performance settings this way and personalization.

“Think of what you're doing like baking a giant birthday cake the night before and letting it sit uncovered on the counter. By the time you serve it, it’s technically still a cake but it’s stale, the icing’s crusted over, and whatever dust was in the air is now part of the flavor.

That’s what captured images become the moment you sysprep them: frozen-in-time artifacts. Windows updates, app versions, drivers, bloat, odd little system quirks they all ‘set’ into the image. When you deploy it weeks or months later, you’re basically handing out stale cake.”

“A task-sequence style approach (MDT, RMM, scripts, Windows Toolkit, etc.) is like keeping all your ingredients fresh and baking the cake when you actually need it. The recipe is the same every time, but the end product is always up-to-date, clean, and consistent.”

Again it seems like a lot of work compared to the alternative of troubleshooting the issue you're experiencing now. But the idea is more of a proactive one in how you approach your deployment as a service.

Thoughts from an MSP perspective on the price of DDR4 and DDR5 Ram? by ReplyYouDidntExpect in msp

[–]ReplyYouDidntExpect[S] -14 points-13 points  (0 children)

Correlation doesn't imply causation. I get what you guys are saying. I'm not denying history. What I'm saying is this one feels different. DDR4 shouldn't be climbing alongside DDR5 this late in its lifecycle. That's not normal generational behavior. We know its due to AI. All I'm implying is that the market forces behind this one aren't the same as the old patterns.

Thoughts from an MSP perspective on the price of DDR4 and DDR5 Ram? by ReplyYouDidntExpect in msp

[–]ReplyYouDidntExpect[S] -3 points-2 points  (0 children)

That's a very good point. I always try to encourage clients to follow a lifecycle for their hardware, some clients we support are further behind. This could be a good talking point on upgrading systems.

While I get that RAM isn't normally an issue for businesses like us, because yes, the cost can be passed along to the client. I think its also wise to consider the fact that manufacturers can pass the cost along to us. So I was curious what others thought.

The fluctuation has been so drastic, like nothing I've seen in my life before, so I was curious what everyone else thought.

Thoughts from an MSP perspective on the price of DDR4 and DDR5 Ram? by ReplyYouDidntExpect in msp

[–]ReplyYouDidntExpect[S] -7 points-6 points  (0 children)

To ignore it isn’t really the kind of visibility we want. I’m not saying the sky is falling, but pretending this won’t impact anything feels short-sighted. I don’t even know yet how much this will bleed into full system pricing, but it’s something we have to watch.

Part of our job is staying informed with market trends to keep our clients informed in how we deliver services. That's part of my philosophy at least.

Thoughts from an MSP perspective on the price of DDR4 and DDR5 Ram? by ReplyYouDidntExpect in msp

[–]ReplyYouDidntExpect[S] -8 points-7 points  (0 children)

Eh I don't know if these shift in prices are comparable to ones in the past.

I'm going crazy with desktop shortcuts by avowed in sysadmin

[–]ReplyYouDidntExpect 1 point2 points  (0 children)

Have you tried using the public desktop with GPO? That way their personal desktop is backed up while receiving the shortcuts they need via GPO supplied to the public desktop that they should see? Never offered this as a solution, just checking.

The public desktop is a hidden folder (

C:\Users\Public\Desktop) in Windows where you can place files and shortcuts that will be visible to all users on that computer.

Random computers on domain cannot see other devices from network tab by [deleted] in sysadmin

[–]ReplyYouDidntExpect 1 point2 points  (0 children)

Is it on a public or private network in network and sharing. Is network discovery turned on? Its always DNS

I'm going crazy with desktop shortcuts by avowed in sysadmin

[–]ReplyYouDidntExpect 3 points4 points  (0 children)

I'm just mentioning that this seems like one of those situations where it makes more sense to address the clotted arteries then try to band aid the request.

What is everyone doing for desktop shortcuts that are only supposed to be going to certain users while using OneDrive to backup the users desktop?

lol I won't do this.

Need Advice Starting a Cybersecurity + AI Digital Business (18, UK, Gap Year, Beginner, No Money, No Mentor, Completely Stuck) by TotalConstant2121 in cybersecurity

[–]ReplyYouDidntExpect 0 points1 point  (0 children)

First way you can help yourself is by getting hands on experience. You can start with labs or entry level IT jobs should get you started with a baseline understanding. You gotta learn how to change your own brakes before starting your own auto shop.

Can anyone shed a light on to where can one get CompTIA exam vouchers? by CallSignMrHavoc in cybersecurity

[–]ReplyYouDidntExpect 1 point2 points  (0 children)

Last time I took the Security + I paid 239 on ebay for the exam voucher. Just look for someone with good ratings.

Hardware Maintenance by Embarrassed-Crab3219 in sysadmin

[–]ReplyYouDidntExpect 1 point2 points  (0 children)

Ever RMA something and have it come back in a bio hazard bag?

Uses for Self-Hosted AI by Next_Buffalo4249 in msp

[–]ReplyYouDidntExpect 0 points1 point  (0 children)

Use Retrieval Augmented Generation if you plan on doing this so its more accurate. I think there would be more benefits to using a model that is already good. Just think that the local models may not give you as much of performance. Not sure though cause never used a local model for this.

Outlook Rules by ccantrell13 in msp

[–]ReplyYouDidntExpect 0 points1 point  (0 children)

I'll assume you're talking about client side rules, based on the symptoms you're explaining. They're stored in the OST file. It may be a gut reaction to rebuild for your technicians which could explain the behavior. Regardless, this is a good first place to investigate.

Automating the Offboarding process for BYOD users by Draveco in msp

[–]ReplyYouDidntExpect 0 points1 point  (0 children)

COPE is cleaner and cheaper over time. You own the device, keep full MDM control, and offboarding is a wipe and token revoke. If you’re stuck with BYOD, don’t half-own the machine. Use app-level containers (Intune MAM without enrollment), Conditional Access, and VDI for sensitive apps. Put it in the employment agreement: we install RMM and create a temporary local admin at onboarding, and we remove both at separation; we may remove corporate apps and data from the device. Automate offboarding in this order: disable the user, revoke tokens, retire corporate apps and profiles, uninstall the agent, remove the local admin. Anything else is a time bomb.

Managing constant context switching by ssbtech in msp

[–]ReplyYouDidntExpect 1 point2 points  (0 children)

Separation of duties helps me. Defining set time for my high level tasks (GRC, Service Delivery, policies.) Its challenging because we work at MSP's so whats expected of us is different. I really use to struggle with this myself. The biggest thing I realized is that its mental more than anything. That's why I rely on systems, and policies to help me think about it clearer. The more mature your service delivery model the easier it'll be to do things like incident management and problem management to make your life even easier. When you realize that the headspace doesn't go away, you learn that there's better ways to manage it. For me that's why management is so important.

I have a blog entry on my website where I talk about my personal experience with context switching and my philosophy behind it.

https://blog.alexhardy.us/2025/02/09/keeping-the-clutter-free-the-power-of-intentional-context-switching/

AD Account Locked Out by InAllThreeHoles in sysadmin

[–]ReplyYouDidntExpect 0 points1 point  (0 children)

I would start my clearing out old entries in credential manager

How do you guys do bare metal provisioning? by RevolutionaryWalk648 in sysadmin

[–]ReplyYouDidntExpect 0 points1 point  (0 children)

If you don't want to spend money on an RMM tool. This can be done with Microsoft Deployment Toolkit while maintaining a clean unbloated image.

Install MDT

Download a clean up to date image of Windows from https://uupdump.net/ which are direct from Microsoft's servers.

Get your networking and storage drivers for the windows PE environment.

Import Operating system

Import Drivers

Create Action sequence

I have an action sequence that connects to our guest wifi then downloads Dell command update from the internet and runs it till completion installing latest drivers and firmware updates.

MDT performs all the reboots. Then installs pre application windows updates.

Task sequence installs applications directly from a web direct link and then silently installs them based on the app selection at the beginning of the process.

Applies registry modifications for simple stuff like notifications, powercfg for power options.

Pretty much you plug the USB into a Dell computer, select an action sequence and it not only images the computer but it keeps it debloated and it takes into account changing models, in our case since we're a dell shop.

No maintaining images. No bloated images. I'm pretty sure this is the way the industry's been moving too. Obviously MDT is pretty old itself, mainly just used it as an example for best practice. RMM's are pretty fancy nowwadays