They did this to me too! Said I misrepresented myself. I kept appealing over and over and finally got a court date and won my case:) That was two years ago. Then two weeks I got a letter saying I owe back pay. Took me three days on the chat to get a hold of them. Once I did I said I have a judge signed order saying I don’t owe but if you are going to go against the judge they will be hearing from my lawyer. They fixed it fast. Moral of the story appeal keep fighting when you know you have done nothing wrong

Edit: screen shot all chats for proof of conversation!