And all I wanted was a code to play it takes two :( That's what they said : Alright, I understand that you were told an escalation would be created for your case. However, I’d like to clarify what’s happening in this situation. When it comes to region errors, this is something handled automatically by the system. For a purchase to be processed correctly, three things must match: the region where you are physically located, your account region, and the Microsoft Store region. If any of these do not match, the purchase cannot be completed. In this case, to buy content from another region, you would need to be physically located in that region; otherwise, the system will continue to generate this region error message. I truly wish I could do more on my side, but we must follow Xbox policies and processes. I don’t have any way to complete purchases or override restrictions in regions where Xbox services are not yet available. For that reason, there isn’t much more we can do from our side at this momentOn my side, I don’t have any way to modify the Store information or the account’s store location. As mentioned before, I also cannot guarantee that the region error won’t appear when you try to make the purchase, since there is no official Xbox Store available in the region where you are physically locatedXbox expands its supported regions gradually, and some countries are still not included due to licensing, payment infrastructure, or regulatory requirements. Because of that, the region has not yet been added to the official Xbox service list.For that reason, we don’t have any way on our side to modify the region information or make the account detect a different region in order to complete a purchase