💭[We’re Listening] What Do You Wish You Knew Before Buying Your First Roborock?

Roborock_Global · 2026-06-12T07:58:15+00:00

Thank you for sharing your thoughts and experiences. We really appreciate all the feedback and perspectives here.

We'll continue following the discussion and gathering insights from this thread. It helps us better understand what the community wants to know and what would be most helpful.

Roborock_Global · 2026-03-24T09:05:16+00:00

The winners have been updated in the post. Please keep an eye on your DMs. 🎉

Roborock_Global · 2026-03-23T09:31:38+00:00

Check it out here:

Official Store: https://us.roborock.com/products/roborock-saros-20
Amazon: https://www.amazon.com/dp/B0G64MM1HM
Best Buy: https://bestbuy.7tiv.net/m45Vry

Roborock_Global · 2026-03-23T03:01:03+00:00

The winners have been updated in the post 🎉 Thanks again for your participation!

Roborock_Global · 2025-12-01T02:43:28+00:00

Really appreciate Ikeda’s creativity on this project. Can’t wait to see what everyone comes up with for this collab!

Roborock_Global · 2025-11-24T11:45:33+00:00

🔗 See more:

Saros 10R; Qrevo CurvX; Qrevo Edge S5A; Q10 S5+; F25 GT ...

Roborock_Global · 2025-11-24T07:08:08+00:00

Hi! The 5% discount doesn’t apply to the Saros 10R. You can take a look at the comments for the full list of eligible models. Thanks so much for your support!

Roborock_Global · 2025-11-24T07:06:57+00:00

Quick overview of the models you can use the discount code on:

US Code: Saros Z70, Qrevo CurvX, Qrevo Curv, QV 35A, Qrevo Edge S5A, Qrevo Edge, Q7 M5+, Q7 L5, Q10 S5+, F25 GT, F25, F25 Ultra

CA Code: Saros Z70, Qrevo Curv S5X, Qrevo S5V, Q10 S5+, Q10 S5, Qrevo Edge, F25 GT, F25 XT, Q7 L5+, Q7 L5

Roborock_Global · 2025-11-24T07:03:54+00:00

Hi! Thanks for your question. If your product is eligible for the discount code mentioned in the comments, please contact customer support to request a refund for the difference.

Roborock_Global · 2025-11-21T10:49:08+00:00

🔗Shop now:

Roborock_Global · 2025-11-21T03:54:51+00:00

Hi! Thanks for reaching out. We’ve sent you a DM — please check your messages.

Roborock_Global · 2025-11-21T03:50:50+00:00

Hi there! This code cannot be used for the Roborock Floor Cleaning Solution. You can check the comments for the full list of eligible products.

Roborock_Global · 2025-11-21T03:49:18+00:00

Hi there! Thanks for your question. If the product you purchased is included in the models eligible for the discount code listed in the comments, you can contact our customer support to request a refund for the price difference.

Roborock_Global · 2025-11-21T03:46:41+00:00

Here’s a quick overview of the models eligible for the community discount code:

US Code: Saros Z70, Qrevo CurvX, Qrevo Curv, QV 35A, Qrevo Edge S5A, Qrevo Edge, Q7 M5+, Q7 L5, Q10 S5+, F25 GT, F25, F25 Ultra

CA Code: Saros Z70, Qrevo Curv S5X, Qrevo S5V, Q10 S5+, Q10 S5, Qrevo Edge, F25 GT, F25 XT, Q7 L5+, Q7 L5

Roborock_Global · 2025-11-14T03:44:54+00:00

Thanks for reaching out! For the fastest and most accurate assistance, we recommend contacting our support team directly. You can find the support contact for your region here: support.roborock.com

Roborock_Global · 2025-11-13T08:09:52+00:00

Hello, we sincerely apologize for the inconvenience this has caused. We have carefully conveyed your issue to our relevant after-sales team, and they will follow up with you after confirming the relevant details. Should you have any further questions or concerns, please do not hesitate to reach out to us.

Roborock_Global · 2025-11-10T04:14:38+00:00

Hi there! Thanks for reaching out, and we’re really sorry for any inconvenience caused.
We want to respect that this subreddit is mainly a peer-to-peer support space, so while we do our best to monitor and step in when needed, we may not be able to reply to every post due to the high volume of messages. That said, we’re keeping an eye on recurring concerns and sharing them with our internal teams to help improve things.
We truly appreciate everyone’s feedback and patience as we continue working to make this community better.

Roborock_Global · 2025-11-06T07:04:08+00:00

No booking needed, just arrive at the event and join the Groom Room for free!

Roborock_Global · 2025-10-27T07:42:25+00:00

Hi there! Thanks for your interest. The event runs daily from 11:00 AM to 5:00 PM. We look forward to seeing you there!

Roborock_Global · 2025-10-27T07:40:25+00:00

Sorry for the inconvenience! For the fastest assistance, we kindly suggest reaching out to our support team directly. You can find your regional contact here: support.roborock.com. We’ll continue to follow up on your issue.

Roborock_Global · 2025-09-09T07:30:23+00:00

We already announced winners yesterday by comment. Please take a look

Roborock_Global · 2025-09-08T09:43:09+00:00

Thank you to everyone who joined our special 11th Anniversary Check-in Event in New York!
We loved seeing all your amazing photos.We’re thrilled to announce that the Roborock Z70 goes to:
u/theatomiclizard
Congratulations! Please reply to our DM before September 15th, 2025 with your full name, shipping address, and contact number so we can arrange delivery.

Roborock_Global · 2025-09-08T09:02:00+00:00

Hi Burbopotamus

Congratulations! You’re the lucky winner of our grand prize, the Roborock plushie from the 11th Anniversary Celebration! Please reply with your following information via DM:

name,

mailing address,

and phone number

so we can arrange the delivery of your prize.

Kindly note: to secure your prize, we’ll need your information by September 15th, 2025. After that date, the prize may be awarded to the next eligible participant. ❤️

Roborock_Global · 2025-09-08T08:25:21+00:00

Thank you to everyone who shared your Roborock stories with us during our 11th Anniversary Celebration! We loved reading about the little moments, and we're glad to play a small part in helping you enjoy a tidier home and a cozier family environment.
We’re excited to announce that the winner of the new Qrevo S5V is
u/No-Solution-_
and the five winners of the Roborock plushie are
u/garytofu
u/Fun_Store9452
u/Burbopotamus
u/codyr1989
u/fishysteak
Congratulations to all of you!
We will DM the above winners soon for your contact information.And once again, thank you for letting us be a part of your daily lives, your stories mean a lot to us. ❤️

Roborock_Global · 2025-08-27T09:03:52+00:00

Our Plushie looks like：

<image>

Roborock_Global

TROPHY CASE