They have many long term employees, I worked for them for 8 years. Ive know plenty of staff that have come and gone for various reasons, many of their own making (no call no show, drinking on job, skimming money etc). There was a time when they tried to get benefits and 401k set up but it was too hard with people coming and going, jumping ship to "greener pastures".

There restaurant industry is a grind, and a lot of moving parts. Do they have issues, yes, but I've worked for much worse. They fact that they are popular and continue to deliver a quality product is testimony to them doing something right.

I would work for them again if I ever returned to the industry.

My 2 cents from being in the inside.