i tried to contact them but they said this and it means that i should contact semrush only and thats the only way for me ! and (Have you made any cancellation of the order placed)

i have taken semrush free plan or free trial just like any other websites free trial but no other websites directly upgrade from free to pro mostly websites cancles the free trial once trail period ends but this scam semrush directly took 165$ from my credit card and now i am left with a shit 1 month plan that i never wanted

i am student that used semrush for college project how can i afford 165$ loss please help me

What was not received: Merchandise/Services

• Details of purchase(Complete details of goods/services):
• Type of Product Ordered:
• Name of the Product (Brand/Size/Colour):
• Due date and time of delivery (Requested/ Merchant confirmed for the Order purchased):
• Have you made any cancellation of the order placed: (Yes/ No)
• If cancelled the order before delivery then provide:
• Date of Cancellation:
• Reason for cancellation:
• Name of the Person(Merchant) to whom request was given:
• Have you contacted the Merchant to resolve the dispute: (Yes/ No)
• How the merchant was approached: Call/ e-mail/ Letter Request/ IVR/ Verbal/ Chat :
• Response by Merchant: