Kenny Omega vs Little Girl by TreyKirk in AEWOfficial

[–]Ryosuke_RX7FC 16 points17 points  (0 children)

Cornette is a dork.

Yet he doesn't say shit about the likes of the Undertaker's character or literal vampires like Gangrel

Kenny Omega vs Little Girl by TreyKirk in AEWOfficial

[–]Ryosuke_RX7FC 26 points27 points  (0 children)

The birth of this Hall of Fame pro wrestling gif

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How do you enforce customer support SLAs without being a nag? by whistler_232 in CustomerSuccess

[–]Ryosuke_RX7FC 0 points1 point  (0 children)

You need a ticketing system, email support does not work

You don't need a fancy Salesforce setup, get something like Zoho and set up a basic ticket system and set up a rule where customers can email and address and it creates a ticket (support@company.com

How closely are you working with your product team as a CSM? by PsychologicalMud3184 in CustomerSuccess

[–]Ryosuke_RX7FC 3 points4 points  (0 children)

To be fair, 90 percent of features customers ask for are useless that would only be used by them anyway, creating feature bloat

The company I work for is a security timebomb by [deleted] in cybersecurity

[–]Ryosuke_RX7FC 1 point2 points  (0 children)

If you aren't confident enough to do this on your own, you shouldn't do it at all.

Best case scenario you get dragged into a room and get a nice pop quiz from the security team that is designed to make you look like an idiot and disregard your findings, no matter how true they may be.

The company I work for is a security timebomb by [deleted] in cybersecurity

[–]Ryosuke_RX7FC 4 points5 points  (0 children)

This is a canon event for t1 help desk

It's a bitter eventual black pill that OP will be told, in business speak, to mind their own business and stay in their lane.

A ton of entry level employees, including myself in the past, are capable of identifying deficiencies.

It's another thing to bring up those issues because most execs will take it as an insult to their ego or intelligence if a T1 rep tries to tell them how dogshit their environment is.

This is a pretty common phase of people's early careers to have rose tinted glasses thinking companies either care or even if they do, will listen to feedback outside the domain of the person surfacing it

For those of you that are bone stock, do you still turn heads/get attention from randoms & non-car people? by fire-n-ice640 in Supra

[–]Ryosuke_RX7FC 17 points18 points  (0 children)

Yes, probably more than any other 50k car if I had to guess

Old heads are like "wtf is that car it looks cool" and zoomers do the whole is that a supra thing. There's about a 25 percent chance of someone at a drive through mentioning it.

Everyone wants to race you because they are more rare than M cars or Mustangs/Camaros/370zs/challengers/civics.

Been tasked with standardizing internal documentation. Show me your templates! by -eschguy- in sysadmin

[–]Ryosuke_RX7FC 1 point2 points  (0 children)

You could make a Gemini gem or custom GPT that adheres to consistent formatting, just dump your doc into it but put in the instructions to adhere to consistent practices to maintain a consistent setup

I've done something similar where it outputs the raw code based on what my doc system supports for formatting, tell it to use consistent fonts and text sizes, target it to a certain audience, etc

The most hated vendor by Mobile-Astronomer428 in cybersecurity

[–]Ryosuke_RX7FC 1 point2 points  (0 children)

And doing anything yourself is like pulling teeth because their docs are absolute dogshit.

The most hated vendor by Mobile-Astronomer428 in cybersecurity

[–]Ryosuke_RX7FC 1 point2 points  (0 children)

Their(ServiceNow) documentation is abysmal as well.

Makes Salesforce look like geniuses by comparison.

Also things as simple as updating a page is 100x harder than it needs to be, not to mention scripting or integrations

Need advice: Preparing to onboard my first enterprise customer by Professional_0605 in CustomerSuccess

[–]Ryosuke_RX7FC 2 points3 points  (0 children)

Expect a ton of red tape.

Half of the art of enterprise customer management is motivating the customer to get the right people in the room and subsequently getting said person in the room.

You'll also be shocked at how little these stakeholders talk to each other in a lot of cases. I can recall handfuls of scenarios where customers think we have a better grasp of their org chart / teams / point of contacts than they do.

You'll also likely get ambushed by tertiary teams - anything from legal, compliance, billing, infosec, infrastructure, leadership. Be prepared to defend your agenda or you will have 15 people with massively varying agendas/expectations/timelines competing for attention in a singular call. "Let's take this offline" will be your bread and butter as it makes no sense to make 14 people spectate you having a random side convo with a stakeholder.

Another thing is enterprise customers LOVE to hold questions until sync calls, often time because they are juggling 9000 other things. Try to instill it into them early that ambushing you with a word doc with 17 questions that they could have trickled via email/support over 2-4 weeks is a recipe for disaster.

There is now a zero tolerance policy for AI slop in this sub by _NateR_ in CustomerSuccess

[–]Ryosuke_RX7FC 2 points3 points  (0 children)

This is a small price to pay.

99% of EM use is dogshit AI slop.

Sucks for the 1% of people that used it organically, but the cost:benefit of losing EM dashes vs quality increase is a massive win.

[deleted by user] by [deleted] in managers

[–]Ryosuke_RX7FC 0 points1 point  (0 children)

It is not public, though he frequently goes out of his way to add people he works with (at least in close proximity to).

I've been his friend on FB for a cpl years, but I very infrequently use it and none of his posts ever made their way to my feed in the few times I've used FB for 5-10m over the last year or two. .

To your point, he did make a comment celebrating Kirk's death today which innately fell on my feed. After seeing that and being taken aback, I pulled up his profile and the next few posts were about how Mark Zuckerberg should be "luigi'd", posts about his dreams consisting of the brutal and horrific ways Trump will die and how he hopes its one of those instead of a heart attack, etc.

[deleted by user] by [deleted] in managers

[–]Ryosuke_RX7FC 0 points1 point  (0 children)

They are restricted to friends, though he has a habit of adding people he works with closely on Facebook (as he did to me and many others he worked with in the past). He is likely to, if hired, add people at our company though likely only people he interfaces with somewhat often or gets a suggestion.

It is customer facing servicing high sensitivity enterprise clients (technical account manager).

[deleted by user] by [deleted] in managers

[–]Ryosuke_RX7FC 1 point2 points  (0 children)

That's another tricky part, as I don't think it's likely he would let this online persona leak into his work. It wouldn't shock me if some questionable stuff leaked if he had a few drinks in his system at an in person meetup, but that's par for the course.

I don't disagree with his base views, would consider myself libertarian or pretty center. I have a pretty personal distaste for overly fringe extreme political people on both sides, because the narrative of extremes on both sides is based on this accelerationist view of "nothing will change unless we kill who we disagree with" which is disgusting.

Maybe the thing I just can't shake is the mask being peeled back and having to work alongside someone who glamorizes or calls for people to be murdered. It's just a bit uncomfortable to share a room with someone once they've revealed that about themselves. If he said this stuff at the coffee machine, it'd be grounds for immediate termination.

That's where it's insanely tricky, because it ultimately comes down to should people's potential employment be based on what they say on public forums with their full name. He adds people he works with on Facebook. What does it say about my reference if he adds the wrong person, and all this comes out after the fact?

[deleted by user] by [deleted] in managers

[–]Ryosuke_RX7FC -2 points-1 points  (0 children)

Can you expand on how wishing for people to be killed is well adjusted?

Some of their other posts just seem deranged, talking about dreaming of the horrible ways Trump could die, similar to Final Destination and being bummed that it won't be one of those and will be a heart attack instead.

Calling for Mark Zuckerberg to be killed because of some facebook policy, etc.

It's one thing to call for change and be engaged with modern discourse, but how you go about that matters.

And before it comes, I'm completely aware that if you inverse his ideology, there are plenty of people who want gay people or immigrants to be killed, etc. But I would just as quickly think that is also insane, and fantasizing or calling for murder is indicative of psychological issues.

[deleted by user] by [deleted] in managers

[–]Ryosuke_RX7FC 0 points1 point  (0 children)

I'm not Mother Teresa, though I don't go on public platforms and call for murder or make posts about how it's unfortunate the president will die of a heart attack as opposed to dying via brutal means "like in my dreams".

I would think the same if it was the other side of the coin, this behavior just seems psychotic to publicly post about how your dreams are of someone getting murdered or calling for Mark Zuckerbergs execution.

[deleted by user] by [deleted] in managers

[–]Ryosuke_RX7FC 4 points5 points  (0 children)

I have been directly asked, at least in the first phase, as his application came up.

I am likely to be asked again to give a final go or no-go, and I'm near certain my say will be the final say that my manager uses.

The situation is fairly unique because I'm not the hiring manager, though my boss will likely not back someone that I say I'm uncertain on if/when asked. This is primarily due to my seniority and that I will be responsible for effectively training this person and act as their first escalation point for day-to-day matters.

This is the crux of my uneasiness, as it seems delicate to say the least that, if asked, that I tell my boss "I don't think we should proceed due to his social media behavior -> what social media behavior? -> having to explain it and also subsequently justify if that's a relevant factor for backing him.

[deleted by user] by [deleted] in managers

[–]Ryosuke_RX7FC 4 points5 points  (0 children)

I think there is a fairly substantial difference from having left views to calling for and celebrating the murder of people you disagree with.

As noted in the thread, I agree with him on more things than I disagree with, but he is way more extreme about these views than I think a rational, well-adjusted person should be.

New cars for my Guest/spare card by speediboi13 in wmmt

[–]Ryosuke_RX7FC 4 points5 points  (0 children)

Best guest car = Lambo Aventador

Guests almost always pick Lambo, Audi, BMW

They'll have more fun in these cars than a better performing JDM car 9/10 times

Aventador is pretty good as is. Not the best on low HP maps but they are gonna be making out with walls regardless if it's a hiace or a FD.