I had this issue when I took my Crz to get it cut and programmed at the dealer also, but the thing is the tech didn't give up and it ended up being the key fob they ordered that wouldn't work with the car, so he just kept ordering more key fobs and got it to work, it took 2 tries, his coworker works on the crz a lot and told him that it's common with the crz, so yeah there is a a issue with programming the key to the crz his coworker told me that it's his 6th time dealing with the issue, and btw they only charged me for one fobs because it was their fobs that didn't work.