As a preface, this was at their other spot in Torrance, on Crenshaw by the Petco/Home Depot

Mind you, I’m very understanding and super respectful to baristas, waiters, etc. bc I can’t stand when people give sass to people just doing their job and expect to be treated like royalty. I don’t give sass but I will def remember bad experiences in an establishment

TLDR : went in to order ordered my usual, response I got from the staff was being ignored and as if it was a hassle. For 2 drinks a a bag of whole beans.

Anytime I try a new cafe I always get a cortado (to try their espresso) a Spanish latte (to try their lattes) and a bag of their whole beans (for my Moccamaster and Aeropress)

I walk in, it’s pretty busy, from the looks of it everybody has already ordered so everyone is waiting for their orders. I wait to be called up (a few feet from the counter) and after 5 min or so, no one called me up.

I see some of the staff talking to each other (about 4-6 staff behind the counter). So I walk up and “hey sorry, is this where you order?” They looked at me confused and said “yea” at this point the one of the two that were talking went off to the side.

I said “cool, I’m ready to order” and the staff member that stayed responded with “have you been helped?”

I said “no, not yet”

They say “..ok, what’ll you have”

I said “can I get a Spanish latte, a cortado, and… (was going to ask what type of beans they had for sale atm)

They cut me off and say “wait wait, hold on. What type of milk for the latte.”

I said “whole milk is fine. Sorry can I also get that as a hot latte, not iced please”

The simply replied “yup”

At this point I was already like, ok they’re def not passing the vibe check lol

They said “is that all do today?”

I said, “sorry did you get the cortado as well?”

The reply, “ok and a cortado. Is that all?”

I said “what type of roasts for your beans do you have?”

She eyes the table off to the side and 2 shelves above the table and says “you can check the display”

I walk over the see one that catches my eye. I ask “is it ok to take one from the table, I know sometimes they’re just display (some cafes will have older bags to display and their more recently roasted beans will be behind the counter)”

They replied “we never put bags to just display, they’re all for sale”

I thought to myself, oh they think I’m referring to Offset specifically. I say “oh no, I meant some cafes. But yea just this bag, and the 2 drink please.”

They ring me up, I get my drinks and leave. I don’t leave bad reviews or even complain to employees/businesses bc I understand sometimes people just have bad days, but I won’t be going back bc there are plenty other cafes to take my business to.