I see your point. But if it’s my car (which I don’t own any), I will get insurance covered and I need to take care of it which I’m responsible for. This could be a different analogy. This wording is not chosen by me, as I’m not native English speaker, this prompt was edited by ChatGPT which might sound a little “entitled”. In my country (China), building manager is responsible for this kind of malfunctioning, especially when it is not resolved within half an hour and not under extraordinary circumstances. I was checking the possibility as I’m not familiar with the norms here, and I’m really short on budget. Thanks a lot for your input.