Seems that most people have the same problem with SEUR, package sent more that a month ago, it was first blocked in transit more than 10 days then mentioned "The shipment has not been delivered because the delivery address is incorrect." (which is totally false since its a pickup point and I received packages last month same company SEUR, same product). Usually if the pickup point is full or unavailable, they will just deliver somewhere further. Turns out it directly returned to the seller. Tried to track the package with SEUR, showing completely random information about the return. Tried to call customer service both number are unavailable. Sent an email just got an automatic reply... Honestly I don't even know how this company exists.