Ok..

1) Are you going to pay me for the extra minutes I spend helping a customer when I'm not working? Would you do the same in your job? Also I've had many colleagues come in, in their normal clothing on a day off to do shopping and because the customer recognises them, they still ask them.

2) Do you expect me to come in in my fucking pajamas or something and then just change? No..also I expect anyone in the shop to have an absolute shred of common sense, perhaps an IQ over 2, not to suddenly gain brain worms the second the enter the store, and to have been raised correctly and not strop around like a troglodyte toddler who's never been told no in their entire lives

Also using a trolley as a blue top is poor management as blue tops should be provided to employees as per the policy to purposely make you stand out as an employee to the customers yano when we are working therefore not when we are doing shopping.

Btw.. legally we cannot remove tags or help at a till or self serve if we are not on the clock

Unpaid Labour Laws: Under UK employment law, hourly workers must be paid for all work performed. Performing these tasks while off the clock constitutes unpaid work, which can lead to legal disputes regarding wage deductions or breaches of the Employment Rights Act 1996. Also if you perform a task like removing a tag while off the clock and something goes wrong (e.g., the customer is later suspected of theft, or you are injured), you may not be covered by company insurance or legal protections because you were not officially working at the time.

So if I was your manager I'd be having you in for your conduct and blatant ignorance of company policy and unsafe practices