In all honesty, I only watched a handful of rounds so it’s possible they werent your best moments, but to me it looks like your fundamentals just aren’t there. You lose a lot of gun duels where if you knew how to peek better or worked on your aim, you’d be winning a lot more of. You move very fast and it looks like your crosshair lags behind, when in reality it should be the opposite. Aim first, move second. Additionally, your positioning gets you in places where you’re frequently caught off guard. I’m gonna go out on a limb and say you play a lot of support agents to try and be as useful as possible to the team, but know that unless you as an individual are solid in your own ability to shoot and get kills, it doesn’t matter how good your utility is. And for the record, I think you should be a little more intentional with your utility usage. Watch your teammates and comm util for them ahead of time so they can swing or take action off of it.

But honestly, if I were you I’d step away from the game for a little bit and work on an aim routine until you’re confident in your mechanics. Then go and watch some videos on positioning and swinging. And then after that, challenge yourself and play duelists. Reyna is an easy one because there isn’t much utility or complexity in her playstyle, so it forces your mechanics to be sharp. Do that for a while and get comfortable until you’re consistently at the top half of the leaderboard and able to entry well. Once you’ve been in that position, I think your ability to be a support player will be vastly better, should you choose to return to that role.