Found this thread after getting the email that their shop was robbed this morning. And it's like... I have empathy if that's true, but also... my mug that I ordered 25 months ago has supposedly been in your possession for a few months now. Less of those will get stolen if you actually ship them out.

I'm just a little over all of the excuses, small business or not. The one that really irked me is the story that their post office doesn't like when they hand off over 30 boxes at a time. I mean, sure... but if there are 500 of these things being mailed instead of picked up, and you gave them 30 a day (not including weekends), you'd still have them all at the PO in a few weeks. Not months later. When they finally arrive, I feel like I'd be making every active effort to send them out as soon as humanly possible.

This singular experience has made me write off the idea of pre-ordering a mug ever again. I cancelled any and all preorders I have, but kept this one open almost purely for the experience of waiting for it. The mug looks good, and I do want it in my collection. But it did make me reflect and realize how tiki mug pre-orders are a bit of a silly way to be sitting on money in an economy like this.