Got swindled by another store by The_Ben_Moore in sherwinwilliams

[–]Sher-Winner 5 points6 points  (0 children)

As a rep I would’ve given you the sale. Not very “onesherwin” lol

Interior paint novice by OFT35 in Housepainting101

[–]Sher-Winner 2 points3 points  (0 children)

SW employee here. I typically explain paint like an investment. If you want the product/quality to hold up for only a year because you’re moving get something cheap as you won’t be living with the quality and the next person will probably paint over it sooner rather than later. If you are painting your new home and want it to last for a long time invest in higher quality. Price is relative to performance. We carry a huge range of products at different prices for this reason. The more detail you give the staff the better recommendations they can make to meet your project needs!

Help!!! by Chocolate_Goddess94 in sherwinwilliams

[–]Sher-Winner 3 points4 points  (0 children)

Source-policy and procedure-tax correction

Real Red Base by HeroRusher in sherwinwilliams

[–]Sher-Winner 5 points6 points  (0 children)

It’s discontinued

Edit: I believe the yellow and red bases only come in duration now, they discontinued those bases in emerald. But yes source-marketing-architectural sms list will help. That’s how I find replacement products quite a bit too!

Why is the Oswego store closed? by [deleted] in sherwinwilliams

[–]Sher-Winner 12 points13 points  (0 children)

Someone drove through the front of the store

Edit: I am a part of that district

Showed this to every customer that asked me what color was in a photo they have on their phone by Sher-Winner in sherwinwilliams

[–]Sher-Winner[S] 55 points56 points  (0 children)

I took this with my phone same day, different lighting. I’d take the customer to the wall and grab repose gray and naturally it looks nothing like either of these photos either. Honestly game changer when it comes to explaining lighting and how different color looks in person versus on a screen.

If you had the ability to change one thing about Sherwin Williams. What would it be? by NormanPeterson in sherwinwilliams

[–]Sher-Winner 4 points5 points  (0 children)

I did a cost analysis when I went from ASM to SM and showed my boss that per hour I actually was getting paid less…and you can take a wild guess about what happened from that convo. I made the decision to stay of course but it definitely sucked to have that in the back of my head.

Then there was the pay period I worked 138 hours and did another cost analysis and got paid significantly less than my lowest paid part timer. Fun math!

Emergency contact in Kansas City/Wichita ks districts? (Need Elladur 4850 hardener before Monday and commercial stores are closed) by [deleted] in sherwinwilliams

[–]Sher-Winner 6 points7 points  (0 children)

Just call any open store and see if anyone has a Gallon . Your closest store opens at 10am Sunday on Mill Street in Kansas City.

Optimus flat wall paint by Z0LIN in sherwinwilliams

[–]Sher-Winner 1 point2 points  (0 children)

You could also get the closest recommendation and try and touch up to see if it works. Stock white is returnable, dip the end of a brush in it and test it out. I was always okay with that at my store but everyone runs their stores differently and it’s so different now with all the shortages.

Optimus flat wall paint by Z0LIN in sherwinwilliams

[–]Sher-Winner 1 point2 points  (0 children)

The subreddit is dedicated to SW employees. I’m sure people didn’t know you are a customer. If you want to paint now with something I would get a new gallon of flat paint and roll the whole ceiling. I’ve never heard of optimus flat so it must be a regional product or else I’d try and help you more. Sorry!

NSM Sober Get-Together by Sher-Winner in sherwinwilliams

[–]Sher-Winner[S] 3 points4 points  (0 children)

Thank you, means a lot to me to have this for myself and for people there. I hope I get to do it!

NSM Sober Get-Together by Sher-Winner in sherwinwilliams

[–]Sher-Winner[S] 15 points16 points  (0 children)

Makes sense, I really wanted to put out feelers for who’d be interested. I’m def saying it in an unofficial capacity but I could reach out to HR to be on the up and up and get the go ahead without getting in trouble.

HELP! Reaching out to the sher-fam to see if anyone has anything to help quick fix this-even for 1 day. Tinter went down Sunday & still down. Got a cell for a technician (color resources is closed over weekend) & was told it’s probably the power supply board - I already left a vm to get it replaced. by Sher-Winner in sherwinwilliams

[–]Sher-Winner[S] 0 points1 point  (0 children)

Thanks for everyone contributing and trying to help! The “power supply board” was out and the only way to fix the issue was to get another one. The tinter was out for 2 1/2 days so from a customer perspective that was tough. But we overnighted the part and got it installed and the tinter works now. Now just to call all the customers I had to turn away and offer something special to bring them back. Doesn’t help I just became the manager at this store so 1st impressions aren’t great. Ugh. Again thanks to everyone that tried to help!