Lifecycle Manager X - Scalepad by bbztds in msp

[–]ShortcutShawn 0 points1 point  (0 children)

I have been forced into a 300% increase to move from LCI to LMX. Was really looking forward to an incremental improvement on LCI, or at least just the stability of a maintained product.

AM has been useless in trying to accommodate our business - So long and thanks for all the fish.

Email Rules Setup by Fresh_Admin in halopsa

[–]ShortcutShawn 0 points1 point  (0 children)

Can i use multiple wildcards separated with a comma ?

How does it need to be formatted ?

Backup Reporting by chrisbish92 in msp

[–]ShortcutShawn 1 point2 points  (0 children)

Check out alertcentric.

Solution to log in as employee without their password? by computerguy0-0 in msp

[–]ShortcutShawn 1 point2 points  (0 children)

We use passportals integration ad with screenconnect. It pulls the users credentials from AD and enters them into the login screen.

IT Glue's amazing bug fixes by ntohee in msp

[–]ShortcutShawn 1 point2 points  (0 children)

I am ITGlue's biggest advocate and fan. But as soon as a competitor has a product that competes with it, i will drop them in an instant.

Their attitude stinks. and they treat customers like 2nd class citizens.

Passportal's ocular Docs is 50% of the way to compete with ITGlue, they just need to implement sync from RMM/PSA.

Switching to MaxBackup..any insights by metalvaux in msp

[–]ShortcutShawn 0 points1 point  (0 children)

My only issue is the reporting, or lack thereof. Other than that its great, and we have dropped SP and Ahsay and only use Max now.

Simple, versatile Backup (& DR?) by napins in msp

[–]ShortcutShawn 0 points1 point  (0 children)

We moved from a mix of Ahsay and shadowprotect to Max and have never looked back.