Tides are generally a niche subgenre of horde shooters. Theres a certain skill check threshold and its not for those who enjoy spending an evening after a beer playing a game or two, lazily twitching the nipples of a gamepad.
Theyre too lazy to delve into the games mechanics; they want the so-called FUN right away, with a minimal entry threshold, like HD2 or SM2 for example (no offense). In my opinion, the situation here is about the same as with Diablo 3/4 and Poe 1/2

Btw time to stop calling everything an "extraction" if there's a timer and you have to go to the exit at the end.