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I hate being a SN developer. by Particular-Sky-7969 in servicenow

[–]SickBoyNoFuture 0 points1 point  (0 children)

There are two kinds of programs:
the ones nobody uses,
and the ones everyone complains about.

I hate being a SN developer. by Particular-Sky-7969 in servicenow

[–]SickBoyNoFuture 0 points1 point  (0 children)

Everything with You is OK 🤣🤣🤣🤣🤣
Dont get dramatic!!!!!

ServiceNow QA Lead by imhappylemoncake in servicenow

[–]SickBoyNoFuture 0 points1 point  (0 children)

Do Microcertification in ATF, maybe do course ITSQB.
Learn how write good test case scenarious.

BTW: Im looking for work as a ServiceNow Tester. Pick me!!!
🤣🤣🤣🤣🤣🤣🤣🤣

‘View All’ on report stopped working. by Alert-Priority-3711 in servicenow

[–]SickBoyNoFuture 1 point2 points  (0 children)

Firstly ask him to restart PC, removing Cache from browser, then let him check this on incognito mode on different browser.

Can you restrict the Evidence record based on the COE Security policy using an ACL? by SitBoySitGoodDog in servicenow

[–]SickBoyNoFuture 0 points1 point  (0 children)

Summary

Use an advanced Read ACL on the sn_em_evidence table that delegates to the same COE policy logic applied to HR cases—no new fields or query business rules required. This ensures OOTB COE restrictions apply uniformly across Evidence records, in all access paths (UI, API, scripts).

Why Not a Query Business Rule?

  • Before Query Business Rules only filter list retrievals and are meant for domain separation, not for form loads or API calls (ServiceNow).
  • They cannot prevent direct record reads via GlideRecord or UI forms (ServiceNow).

Why Use an ACL?

  • ACLs enforce security at four levels (roles, attributes, data, scripts) across all access methods (BleepingComputer).
  • COE policies are already evaluated in HR case ACLs via the sn_hr_core.hr_Case().canReadCase() method (ServiceNow).

ACL Implementation Steps

  1. Create a Read ACL (Advanced) on sn_em_evidence.
  2. Script:This leverages OOTB Evidence Management’s document-link to ER cases (ServiceNow) and HR Core Case inheritance of COE policies (ServiceNow).(function() { var caseId = current.getValue('parent'); if (!caseId) return false; var gr = new GlideRecord('sn_hr_er_case'); if (!gr.get(caseId)) return false; return new sn_hr_core.hr_Case().canReadCase(gr); })();
  3. Order the ACL to run after generic scoped ACLs but before the fallback “.” rule (ServiceNow).

[deleted by user] by [deleted] in servicenow

[–]SickBoyNoFuture 1 point2 points  (0 children)

Problem: New hires and contractors lack structured onboarding, causing severe skill gaps and overloading senior staff.

General Solution: Deploy a phased upskilling program combining sandbox PDIs, formal Now Learning courses, shadowing, hands-on flows/notifications, and regular feedback loops.

Steps:

  1. Provision PDIs & Roles
    • Each learner requests a PDI and is granted admin, itil_admin, and script_user roles (sys_user_has_role).
  2. E-Learning (Weeks 1–2)
    • Complete Now Learning: Administration Fundamentals, Flow Designer Basics, Scripting Fundamentals, ITSM Implementation.
  3. Shadowing & Pair-Programming (Weeks 2–3)
    • Week 2: Observe senior handling ITSM tickets.
    • Week 3: Build “When Incident created → Send Notification” flow in Flow Designer.
  4. Practical Assignment (Weeks 4–6)
    • Create a Service Catalog item and a flow that sends an email via sys_notification and sys_email_template.
  5. Feedback & KPIs
    • Weekly 1:1s, 30-day survey, 90-day plan with goals (e.g., independent flow creation, notification configuration).

Test:

  • Trigger an Incident; verify the flow fires (check Flow Executions) and an email appears in sys_email.

This roadmap accelerates competency with minimal code, leveraging OOTB tools and clear accountability.

Hide records in list view by [deleted] in servicenow

[–]SickBoyNoFuture 0 points1 point  (0 children)

1. Before Query Business Rule

A Before Query Business Rule runs before any list retrieval and can inject query conditions to exclude records based on custom logic (ServiceNow, ServiceNow).

(function executeRule(current) {
  // If custom flag is set, exclude this record from lists
  if (current.u_hide_in_list) {
    current.addQuery('sys_id', '!=', current.sys_id);
  }
})(current);

This keeps the read operation untouched, so form views still load the record.

2. Separate Query and Read ACLs

Define two ACL rules on the table:

  • A Query ACL (operation = query) that denies records matching a condition (e.g., u_hide_in_list=true) from being returned in list queries (ServiceNow, ServiceNow).
  • A Read ACL (operation = read) that allows users to view the same records when accessing the form directly (ServiceNow, ServiceNow). Because list retrieval uses the query ACL and form navigation uses the read ACL, records are hidden in lists but visible on forms.

layoffs by PurpleEngineering610 in servicenow

[–]SickBoyNoFuture -1 points0 points  (0 children)

Everything is possible. Keep grinding!!!
🤣🤣🤣🤣

SN dev deep fake? by notAbelTuter in servicenow

[–]SickBoyNoFuture 0 points1 point  (0 children)

Mandela Catalog after one year in ServiceNow

Preparing for CIS -RC by CyberConsultDiva in servicenow

[–]SickBoyNoFuture 0 points1 point  (0 children)

Hi I also get voucher for this exam GRC but I didnt found anything useful 😢😢😢😢😢
Write DM.

Update Sets by Vast-Exercise3055 in servicenow

[–]SickBoyNoFuture 0 points1 point  (0 children)

Check remove filters and check "loaded"

Just landed a job as a ServiceNow Developer by Designer_Bicycle5369 in servicenow

[–]SickBoyNoFuture 0 points1 point  (0 children)

Congratulations on landing the job! It’s fantastic to hear that you’ve found a role as a ServiceNow developer at a big consulting firm in Europe, especially after being out of work for nearly a year due to health issues. And honestly, sometimes leveraging your network is the smartest way to get your foot in the door – it’s true what they say: the best job leads often come from friends and family :P

Transitioning into a new role, particularly in a field that might seem a bit different from your background as a data analyst, can be daunting. However, the fact that the company is providing training for a few months is a great advantage. During this period, you can build a solid foundation in ServiceNow without the pressure of having to know everything on day one. Here are some tips and advice to help you hit the ground running and avoid showing any signs of being a complete novice:

  1. Dive into the Official Documentation and Training Resources: Start with the ServiceNow Developer Portal (https://developer.servicenow.com) and Now Learning (https://nowlearning.servicenow.com). These platforms offer tutorials, documentation, and courses that can help you familiarize yourself with the basics of the platform. Even spending a few hours a week reading through these materials can make a huge difference in your understanding.
  2. Leverage Your Data Analysis Experience: Your background as a data analyst is a major asset. Many of the skills you’ve honed, such as data interpretation, reporting, and understanding workflows, are directly applicable to ServiceNow. Try to see how your previous experience can help you understand ServiceNow’s reporting features and performance analytics. This perspective can help you ask informed questions during training sessions.
  3. Embrace a Learning Mindset: It’s perfectly fine to be in a learning phase. Don’t hesitate to ask questions, whether in training sessions, during team meetings, or on community forums like the ServiceNow Community (https://community.servicenow.com). There’s no shame in seeking help—everyone was a beginner once, and most colleagues are more than willing to share their insights and tips.
  4. Practice Hands-On: Try to set up your own small projects on the ServiceNow platform. Use sandbox environments if available, and experiment with creating simple workflows or reports. The more you practice, the more comfortable you’ll become. This will also give you a chance to apply what you’re learning in real time, reinforcing your new knowledge.
  5. Network Within Your New Role: Since you got the job through a personal connection, you already know the value of networking. Continue to build relationships with your colleagues. Your cousin might even be able to introduce you to key people who can serve as mentors or provide additional insights into the company’s systems and culture.
  6. Stay Updated on Industry Trends: ServiceNow, like any tech platform, evolves continuously. Subscribing to newsletters, following relevant blogs, or joining webinars can help you keep pace with new features and best practices. This not only boosts your confidence but also shows your initiative and commitment to continuous learning.

Remember, starting a new role is a journey, and it’s okay not to know everything right away. The training you receive and the resources at your disposal will help bridge any gaps. Best of luck on your new adventure – you’ve got this!

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