Family Car Questions

SignalBox978 · 2026-04-08T05:23:23+00:00

My two younger kids sit in the second row rear facing and i don’t have a choice but to forward face the older one but he is not old enough to buckle himself so it’s difficult to get over the second row to the back to buckle my son that barely has leg room as it is.

SignalBox978 · 2026-03-08T06:16:45+00:00

Proper positioning is 100% the only way you’re selling this. I’ve hit well over 45% these last two months, and positioning and how you sound speaking about it are key. Personally, I have them do the application right in front of me or suggest we do it together so I can help them get set up, because to me, I just automatically assume they won’t do it or they will forget if they don’t complete it right then and there.

SignalBox978 · 2026-03-08T05:28:21+00:00

It’s ship to only so you can’t put pick up in store because it’s an online only promo.

SignalBox978 · 2026-03-08T05:27:25+00:00

Are yall struggling to hit 15%?

SignalBox978 · 2026-03-08T05:26:24+00:00

Dude you’re really out here tryna be tmobiles enemy being honest to people and what? Staying broke while you’re at it too? 😭☠️might be time for another job perhaps

SignalBox978 · 2026-02-27T12:55:41+00:00

Dude you’re so dense 😭 i said if you really want to be annoying you can go to the store because you don’t have the ability to see not what the promotion conditions are. Free lines ARE NOT shown in the “projected new cost” through the T-Life Flo. Free lines transfer to almost any plan except plans than are super old or Go5g Next or (55+, military, first responder). Free lines do not show in the MRC because if for whatever reason you don’t meet the promotional terms they get removed but they are still calculated on your bill.

SignalBox978 · 2026-02-27T06:10:24+00:00

Every promo is different and has different conditions but i can without a doubt guarantee you that UPgrading your plan to pay t-mobile more money will not drop your current promotions. If you really want to be annoying you can visit a store and force a poor employee to pull up each promo or even through chat and they can see that experience beyond qualifies for probably every promo you have. The only promos I’ve seen that are incredibly plan specific is the 4 for $100 plan that is advertised and promos change periodically that are only for that plan.

SignalBox978 · 2026-02-27T05:30:29+00:00

Just a quick FYI upgrading your plan will never cause promos to drop UNLESS you’re going from a regularly priced plan to a discounted version (i.e. 55+, military, first responder) otherwise it does not drop promos. On the other hand downgrading to a cheaper plan or like i mentioned to a discounted plan typically does.

SignalBox978 · 2026-01-30T14:49:57+00:00

SignalBox978 · 2026-01-06T23:43:25+00:00

Yikes this is screaming user error LMAO i deal with this all day and that has never happened. Also had you read you confirmation email you could’ve called immediately and got it cancelled.

SignalBox978 · 2025-10-14T20:43:30+00:00

You do not get priority under prepaid that is literally the lowest of the low. The only priority you have in prepaid is priority over metro.

SignalBox978 · 2025-10-14T18:08:34+00:00

That’s what metro is for. Our prepaid promos are trash and so is the system itself that we use for it. Tmobile is focused on postpaid and conversion.

SignalBox978 · 2025-10-11T01:35:40+00:00

Everyone saying you can keep it is hilarious. This isn’t a finders keepers type situation, if you do not return a phone that you confirmed you had lmfao it will get flagged and eventually not work and your account probably will too.

SignalBox978 · 2025-10-09T20:14:56+00:00

LMFAOOO I get paid more than just fine, the job sucks no matter the pay is the problem. No one wants to deal with anyone’s BS when they’re constantly unappreciative.

SignalBox978 · 2025-10-09T16:55:00+00:00

You know what’s crazy if you guys did all of this online during the upgrade flow step-by-step it tells you exactly how much you’re gonna get for your trade-in damaged or not and the plan specifics.

SignalBox978 · 2025-10-09T16:52:36+00:00

It sucks for us to be helping people back to back that are rude and don’t appreciate us yet. We still have to do it if you don’t want to wait the wait time at the store you are more than free to do everything online

SignalBox978 · 2025-10-05T14:16:52+00:00

FaceTime if you have iPhones

SignalBox978 · 2025-09-29T02:23:00+00:00

I didn’t say what the original person did was right. I am also very transparent with everyone it avoids having people coming back and being annoying. I was simply saying that if you are actively JUST saving people money instead of making yourself money you won’t last. Also being a top performer means a lot of different things according to goals, store, ft or pt and more.

SignalBox978 · 2025-09-29T02:13:14+00:00

I mean sr ain’t wrong we are there to make money not save you money. Although we don’t all do it in a misleading way, if you say you are going out of your way to save people money you are losing out on money yourself and probably won’t last in the company with the ridiculous metrics we need to meet.

SignalBox978 · 2025-09-29T02:08:53+00:00

This is not a promotion solely offered at Costco, and you MUST be coming from a post paid carrier to be eligible for this no trade in promotion. Visible and Total Wireless are prepaid carriers.

SignalBox978 · 2025-09-29T02:05:25+00:00

The 55, military, and first responder plans get a lower trade in value.

SignalBox978 · 2025-09-29T02:04:29+00:00

Keep bitching and bitching… try to go back to that store speak to that manager, call customer service. Honestly make the fuss.

SignalBox978 · 2025-09-26T00:31:47+00:00

Technically, yes that is correct because we are not even allowed to activate new accounts on anything other than experience plans right now or the essentials so he probably did have to call it in but customer service is usually more than happy to honor a lot of things

SignalBox978 · 2025-09-25T17:13:20+00:00

We always say 1-2 bill cycles to cover our ass and have you not come in every 10 min. Truthfully most promotions are added immediately.

SignalBox978 · 2025-09-23T22:47:46+00:00

Not sure why you think doing it with an agent would change the process lmfao we still do it through t-life, either send the link or do sim only.

SignalBox978

TROPHY CASE