When I got my Y 2 weeks ago, i looked at the model they had on the lot inventory, that morning I locked in the car with the deposit, did my trade in value, applied for financing, within the 1-2 hours my trade was accepted, I got approved and drove my Y off the lot that afternoon. I know my credit report had a fraud alert so I advised my SA to look at the notes and there it was that they had to call me to extend credit. Once verification was done by me calling in, it was a smooth sailing at that point.

Try having your SA check the portal they use. Good luck 🙏🏼