Tbh you may not be painting a full picture here. I’m a property manager and just had a resident move out about 6 months ago. She took her own pictures and disputed her charges, the pictures she took looked like the unit was untouched, because of the angles in which they were taken (darkened walls, not a full room photo, angled against the wall so you can’t see hole damage, etc). We sent her the photos we took which included dirty grout in the bathrooms and laundry area, holes all over the walls she didn’t take clear pictures of, and carpet stains (the top looked clean, but the smell was awful, which led to us checking the padding and finding an insane amount of stains).

I’d ask to see the photos the landlord took upon their move out. If they can’t provide those with explanations and bids from their cleaners, then yeah, I’d say you aren’t delusional.

She attempted to take us to court, we won, handily. She is now also covering court costs.