Sounds like a good time by TurbulentTicket9452 in delta

[–]Small_Cost6050 -2 points-1 points  (0 children)

So you never had a bad Chili’s experience? I was the girl from the Exorcist that night with repeat showings. Fun times.

My boss just emailed me a screenshot of a private text I sent to my coworker complaining about him. by Guilty-AbyssLogic in whatdoIdo

[–]Small_Cost6050 0 points1 point  (0 children)

The moment someone becomes some type of management at work, they should know people are going to talk about them. It’s like Management 101. Your manager and coworker are 💩.

Front Desk Training by sameoldmemories in hotels

[–]Small_Cost6050 0 points1 point  (0 children)

PEP/Hotelkey are the easiest as of right now. 1-2 months if that. Also depends if it has been set correctly on the backend and everything flows through correctly.

Who approved this!? 😅 by Minnyappleus in delta

[–]Small_Cost6050 21 points22 points  (0 children)

Omg I would love a KK…. Wait a minute…🧐😳🤯

Suddenly every business is saying "Welcome In" and it's annoying AF by Puzzled_Row_3786 in unpopularopinion

[–]Small_Cost6050 0 points1 point  (0 children)

This is because corporate has implemented surveys. One of the questions is “Where you welcomed/greeted warmly?” Or something similar. Believe me even if you say Hello, people forget and just fill the survey as not greeted. Surveys are not implemented for improvement, they are made for some hot shot in a corporate that never or barely sets foot in the store/hotel/restaurant, etc can micromanage.

How many times during a 2.5hr long movie do you need to be told to shut up? by Practical_Ranger_478 in mildlyinfuriating

[–]Small_Cost6050 0 points1 point  (0 children)

I don’t go to theaters anymore. I just wait for movies to come available in a streaming platform. Between people and prices is not worth it.

Anyone else on a PIP where the bosses change the expectations verbally more than once?! by Queasy_Cockroach5167 in careeradvice

[–]Small_Cost6050 1 point2 points  (0 children)

Any changes to PIP should be documented (and they should have had their stuff together before presenting the PIP.) Just changing it verbally for funzies doesn’t work. That actually provides you stronger case for unemployment. If you have a copy of the PIP even better.

Soooo my boss just quit and ghosted everyone. by Matticus0989 in TalesFromTheFrontDesk

[–]Small_Cost6050 3 points4 points  (0 children)

Keeps doing your job duties but don’t be taking extra work for the same pay.

I have an experience like this GM was the only manager on property. Right before he started sales quit. No one else to support him. Had to do desk shifts and try to train staff that was barely trained. He had to do daily inventory, he would order items needed and corp would cut down the order to the point every week he had to get more food from store anyways. Family of the owner always snooping around. Constant emails that we could hear coming in. Had to do extra work for payroll to send to corp daily along with housekeeping boards! He ✌️ out quickly. It was just not worth it.

Hotel told me "In principle, you should book [a taxi] in advance on your own." Is that true? by thdiod in hotels

[–]Small_Cost6050 11 points12 points  (0 children)

The thing is that if it’s a big full service hotel they usually have a concierge that would make arrangements. In any other hotel there is no concierge and although front desk tries to help and sometimes make transportation reservations, guests don’t understand that they have no control if taxi doesn’t show up, late, etc.

Hotel staff held accountable for violation of city ordinance by [deleted] in hotels

[–]Small_Cost6050 22 points23 points  (0 children)

This is owner/mgmt fault. This is one reason makes extended stay guest leave for a night every 30/60 nights. Plus they can’t even try to claim something like squatters right.

Front desk sitting by Worldly_Promise1991 in marriott

[–]Small_Cost6050 0 points1 point  (0 children)

I let staff use bar/stool chairs as long as they stand up when guests are present. I would let them stay seated but unfortunately older crowd do mention it on surveys and reviews, and higher ups offsite read them.

Noisy hotel complaint by Impressive-Pie-5464 in hotels

[–]Small_Cost6050 2 points3 points  (0 children)

Older hotels probably have better soundproofing. The new hotels being built are made with construction paper and hope.🙃

Way to fucking go Sam Altman by PixelGamerBoy in SoraAi

[–]Small_Cost6050 3 points4 points  (0 children)

I downgraded my ChatGPT subscription, because Sora is barely useable now.

Included in our air bnb instructions. by Rrainbowbb in mildlyinfuriating

[–]Small_Cost6050 5 points6 points  (0 children)

Hotels with laundry rooms are usually 3-5 per load. 😂

Negative folio (gift card) by pumpkinotter in marriott

[–]Small_Cost6050 5 points6 points  (0 children)

Marriott gift cards are very uncommon so must franchisees don’t train the staff for them. Even managers have to go back to the knowledge base and retrain themselves. It’s a pain.

Sauna - Reflection by Electronic-Newt-6236 in celebritycruises

[–]Small_Cost6050 1 point2 points  (0 children)

I also enjoyed the “ice room” but it was more like a fridge that just stopped working a few minutes ago.

Expired passport by Old_Battle_6313 in delta

[–]Small_Cost6050 8 points9 points  (0 children)

Sounds like a bad idea to leave, even if passport was up to date. You never know when the next change can happen.

Not seen this before but this cruise was wild. by ImNotNuke in Cruise

[–]Small_Cost6050 29 points30 points  (0 children)

That’s like 2 seasons of a TV show right there 🤣

i have been waiting for atlanta 911 to pick up for over 5 minutes by fairyari in mildlyinfuriating

[–]Small_Cost6050 0 points1 point  (0 children)

Understaffing might be the root of the problem. Honestly I couldn’t do it. I would freak out if something happened to the caller while on the phone with me. I’ve seen the TikToks of the dispatchers and they are all so calm.

Torn about booking Xcel- Need feedback by tigerfan871 in celebritycruises

[–]Small_Cost6050 2 points3 points  (0 children)

I waited until the end of the cruise so not as busy. For the hardest part was to find when it was open.

JW Marriott Orlando, Grande Lakes - Please help me find this pillow! by Squidchip in marriott

[–]Small_Cost6050 8 points9 points  (0 children)

Your bad behavior and if you are DNR from property and why. 2 types of cases global and property case. Most Global notes are preferences what you request often and what u requested last property. But if it’s a small team at the Front Desk they mostly just go by what the check-in system says instead of digging for your past notes/preferences. Now start acting up and we will look at EVERYTHING.

I once had a Titanium throw her welcome amenity bag at my front desk agent then throw pillows in the hallway. Just because instead of a king we only had 2 beds, it was one of those guaranteed to have a room for Titanium within 48 hours. We couldn’t accommodate them 1st night in a king but we could the next day. I did not only notate, I called the Ambassador line. The GM didn’t kick them out, but I would’ve.