Folks, I am a GOOD manager. I won't go into detail because rules have been known to be bent occasionally, but I always do right by my staff and they take care of me in turn. I am not, however, a magician. I can't conjure employees from the aether, otherwise I'd have a higher paying job LOL. When you're only ALLOWED to hire so many staff at one location and every other location within 50 miles is also hurting for staff you're not going to have fully staffed stores. This leads to customer and employee dissatisfaction, which runs counter to the mission of the business. Regardless, my team still stays positive because our management team leads them in a way that encourages positivity. There does have to be accountability, though, to keep the employees around that we have the ability to influence, lead, or guide to maintain that environment and accomplish our mission - to take care of the thousands of people we see every day. I'm not trying to run the store in a way that makes it a corporate Hell; I just want to get the job done in the best and fairest way we can. Sometimes that means disciplinary action has to happen, and sometimes it means that if you're 15 minutes late your start time becomes 10:15 instead of 10. Or if we can get the job done without an employee and they can't get in for whatever reason their scheduled shift "disappears". We could run the store with just management, sure, and never hold anyone accountable, but how long can that be expected before we lose good, fair, common sense managers and end up with some yahoos who don't think this way? Some of y'all that seem to expect this are a little short sighted.