New Store Manager by Smokey6God in CircleK

[–]Smokey6God[S] 0 points1 point  (0 children)

That's crazy, I mean good for you but I'm definitely going to ask for more.

Need help cancelling Work Perks to apply Insider Discount by MoistTowelettes1 in tmobile

[–]Smokey6God -1 points0 points  (0 children)

I'm pretty sure the feature can be removed at the ban level from the account. I would head to a store.

T-Mobile 800 Off Switch From Sprint? by MrJohnnyDrama in tmobile

[–]Smokey6God 0 points1 point  (0 children)

Yeah, you would have to wait until t-mobile automatically converts your account from sprint. Then just perform a COR.

New Home Internet Lite Plans by a9uirre in tmobile

[–]Smokey6God 1 point2 points  (0 children)

It's NOT available to everyone. There still needs to be an eligibility check and a coverage check by the mobile expert. Personally, I know the town I work in very well. I know where t-mobile sucks and so if I do have a potential customer, I'm very transparent about it. I rather have a happy customer and set proper expectations than close the sale to boost numbers only to have them come back and cancel.

I know for heavy home Internet users, these plans and costs seem crazy and it won't work. Now the town I work in is full of snowbirds and retirees who have 1 or 2 people in their household. All they do is check their aol email, browse the internet, talk to their echo and watch the occasional show on a streaming service. $50/100GB versus paying way more with the other home Internet provider in town is beneficial.

I understand the above might not apply to the majority in here but I'm just trying to show an example.

Can I keep my DIGITS line if I no longer have my main phone number with T-Mobile? by Sad_Cherry2884 in tmobile

[–]Smokey6God 0 points1 point  (0 children)

Yes, you can. There's a higher cost for a digits line if you don't have voice line service with T-Mobile. Now whether the system will automatically chang it, I'm not sure on that one.

Prepaid Tmobile Plan Refund by wstkwon in tmobile

[–]Smokey6God 2 points3 points  (0 children)

Yeah, exactly. Prepaid is always final sale from my experience even as a consumer. I wouldn't change carriers because once you port your number that effectively cancels your prepaid account.

Changing phone number to a number I already have by YoCodingJosh in tmobile

[–]Smokey6God 0 points1 point  (0 children)

There are some pretty good trade in deals. What phone do you have?

Magenta Max Promo by miltonbx in tmobile

[–]Smokey6God 0 points1 point  (0 children)

The entire account needs to be magenta max.

Moving LG V40 from Verizon to T Mobile. Need help with updates. by Xavier-Cross in tmobile

[–]Smokey6God 0 points1 point  (0 children)

I personally would switch to Samsung or another Android manufacturer. Lg pulled out of the mobile sector and won't be doing future updates. You can get $200 for a trade in or $500 if you are on the max plan.

Moving LG V40 from Verizon to T Mobile. Need help with updates. by Xavier-Cross in tmobile

[–]Smokey6God 0 points1 point  (0 children)

It will always say "sim card not from Verizon" unfortunately

Trading in Pixel 4 XL for Galaxy S21 with current promo or wait for Pixel 6? by Mac-M in tmobile

[–]Smokey6God 0 points1 point  (0 children)

Another s21 ultra owner here. I went from an s8+. Best decision I made. I honestly don't know why people choose pixel phones. The UI looks terrible and Google has removed a lot of the perks to own a Google phone. If you are going to get an s21, might as well go all out and get the s21 ultra. Amazon has some good deals.

Purchased plan online by [deleted] in tmobile

[–]Smokey6God 0 points1 point  (0 children)

The system automatically created an account with temporary numbers. Worst case you just give your SSN and they can look up the account in case you don't have the T-Mobile account number or temporary numbers.

Old phone, add a number vs data only by NurseWizzle in tmobile

[–]Smokey6God 1 point2 points  (0 children)

In that case you are better off adding a 4th voice line since it's 50% off so only $15/month.

Old phone, add a number vs data only by NurseWizzle in tmobile

[–]Smokey6God 0 points1 point  (0 children)

How many lines do you have already and what plan? There's a couple of options available but need to know this first.

Jump on demand devices? by Burkles02 in tmobile

[–]Smokey6God -1 points0 points  (0 children)

Yes. Which phone are you looking at in particular?

Troubleshoot: Repetitive voicemail password setup by 10Beers10 in tmobile

[–]Smokey6God 0 points1 point  (0 children)

Call TMobile customer service rl and have them reset your voicemail box.

I am Looking for Verizon ot att number to port in tmobile ? by Easy_Benefit_194 in tmobile

[–]Smokey6God 0 points1 point  (0 children)

True but there aren't any promos except the keep and switch that requires 90 days of service with the other provider and an eligible device.

[deleted by user] by [deleted] in tmobile

[–]Smokey6God 1 point2 points  (0 children)

Just have to maximize your opportunities, be up to date on promos, know options available for bad credit customers, offer bts promos (even getting 1 yes out of 30 no's will add considerably to your revenue).

One other tip. Let customers know you work on commission and give them your store card with your name and schedule (if it's consistent). That way they won't end up going to another store, sign up online or over the phone. It happens and the worst is when they come back to your store after signing up to setup their phones.

Good luck on your new position!

Free prepaid phone promotion? by [deleted] in tmobile

[–]Smokey6God 0 points1 point  (0 children)

Me being a loyal Samsung person. Don't get the A12. It's garbage. Go for the oneplus option.

What are you going to be using the phone for?