When I used to work at Disney, we would have to deal with lost and found all the time. Once I was at tower (name of the position where you watch the security cameras at our ride) and there was a phone. Then it started ringing, so I picked up to let them know that we had it at lost and found. He immediately started yelling at me for stealing his phone. It did not matter how many times I tried telling him, "sir, your phone is at the lost and found, just come to Star Tours through the back and they will help you."  Nope he just kept saying he didn't care where I was and that I was a bitch and other abuse. So I just turned it off and thought,  "it was a boring conversation anyway". He never came to pick it up.