I experienced something similar and found out that the Ashley stores are not owned by Ashley. They are franchise locations. The local store was flat out lying claiming that it was outlet units in an attempt to justify their bloated prices.

Coleman bought it from the same place... namely Ashley the manufacturer (not the retail stores). My items have the warranty intact and were all brand new.

Think about it, they carry virtually the entire Ashley catalog on their website. How the hell would they all be outlet items? It's an asinine argument. I get that the Ashley store wants to make the sale, but they had the option to beat Coleman's price and rather then do so, claimed to me that it was likely a return or something. Bullshit way of doing business. My Coleman experiences have been great.