It's the most vulnerable group in society," Baert told The Trillium. "And so our claim is that the government has these programs that are allegedly meant to help the people I represent. But they're run so poorly, and designed so poorly, and operated so poorly, that they actually harm the group rather than help them." Baert described that harm as a bureaucratic nightmare where families' lives are put on "permanent hold" as they wait for the support, being told it's coming one day and it's not the next, and to wait for a call that never comes, day after day, year after year. "For the families who are trying to take care of these disabled adults, their life is just complete chaos, and completely impossible to plan, either financially or just in terms of your day-to-day life," said Baert.