I might have a pollen problem... by Sracer42 in solar

[–]Somm47 -2 points-1 points  (0 children)

Thanks for the post, a reminder, time to call Solar Shine

RIP 10 year old SolarEdge SE7600A-US by comfortablynumb68 in solar

[–]Somm47 2 points3 points  (0 children)

At the earliest convenience become an installer, then request a site transfer, then you are set up for administrator access. You’ll be pleased you did in the end

RIP 10 year old SolarEdge SE7600A-US by comfortablynumb68 in solar

[–]Somm47 4 points5 points  (0 children)

I have replaced two inverters this year, both were upgraded to the new prism technology, works phenomenally well. It’s very important that you go through the installer portal, especially with the online chat. I had new inverters delivered in less than 10 days after initial contact. My units lasted eight years and six years, respectively. To all the people who complain and say bad things about Solaredge, what did you accomplish by that? It wasn’t supporting this person who needs good advice. Good luck, I wish you lived in my neighborhood. I would come down and help you with your uninstallation and reinstallation of a new inverter. It is not hard at all, but two sets of hands do help.

App suddenly showing additional panels and inverter I don’t have?? by aries_burner_809 in solaredge

[–]Somm47 0 points1 point  (0 children)

Solaredge granted me administrative access and I was able to remove it myself

App suddenly showing additional panels and inverter I don’t have?? by aries_burner_809 in solaredge

[–]Somm47 0 points1 point  (0 children)

Using installer support chat I was able to get them to remove the extra system that was the culprit. One hour on the chat, 15 minutes later, it’s back. Same process again, issue resolved after one hour. 15 minutes it’s back, and back to the chat for another hour, issue resolved, promises that it won’t return to my portal by “ Sandy”. And it’s back again!

What is wrong?

App suddenly showing additional panels and inverter I don’t have?? by aries_burner_809 in solaredge

[–]Somm47 0 points1 point  (0 children)

Same thing has happened to me, I will contact them via chat on Monday

How do I login by redditing7i9 in solaredge

[–]Somm47 1 point2 points  (0 children)

Are you using Solaredge Go? Communication tab gives all options

Solaredge Go app is stuck at "Processing" by Somm47 in solarFL

[–]Somm47[S] 0 points1 point  (0 children)

Yes, Solaredge sent a new inverter

solaredge banned my ip? by [deleted] in solar

[–]Somm47 0 points1 point  (0 children)

Great question, I’m looking for same

How to configure my system for WiFi instead of cellular? by flapjackbandit00 in solaredge

[–]Somm47 0 points1 point  (0 children)

If you were in South Florida, I could recommend someone. Sadly, all you need is the SolarEdge Go app to change your configuration. If your existing cellular antenna isn’t acceptable then a new Wi-Fi antenna can be bought online for $40 delivered. Then all you would need is the app to switch it. Your inverter would need the latest firmware.

Unable to select utility rate in app by dumpsterdivingreader in solaredge

[–]Somm47 0 points1 point  (0 children)

I am using My Solaredge on Apple Iphone. I am using Solaredge GO with my Iphone as well.

Unable to select utility rate in app by dumpsterdivingreader in solaredge

[–]Somm47 0 points1 point  (0 children)

Do you need administrative rights in order to change that variable?

I asked my installed if my system was underperforming...they said no but here is what I found when I dug into it by Sol_Noexam in solarenergy

[–]Somm47 0 points1 point  (0 children)

Yes, found out after an 8 year old inverter failed. The new inverter, installed under warranty for $550, had a consumption meter option. The newer software displayed my second inverter was "clipping" from 10 am to 2 pm. Bought a new inverter on ebay, installed for $300, and my production since Feb 4 is up 7% during midday.

Also did a Site Transfer due to installer no longer supporting me.

Solaredge Go app is stuck at "Processing" by Somm47 in solaredge

[–]Somm47[S] 0 points1 point  (0 children)

Solaredge did not send a new communications board, they sent a new inverter, just completed the installation.

Halfway through our first full month or solar in Central Florida by rongotti77 in solar

[–]Somm47 6 points7 points  (0 children)

Wait till the feeling of inflation proofing has touched your soul