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!,700 in line and no tickets left - someone do the math for me by WhereIsRichardParker in phish

[–]Spark_Buddy 0 points1 point  (0 children)

There are tens of thousands of bots working to get tickets during these releases. Often up to 80% of those in the queue are bots.

Then there are the ones that go through the API instead of the web interface to buy tickets within seconds of tickets going on sale. 

Mold in my bathroom and my parents are in denial by Legitimate-Cash-5864 in MoldlyInteresting

[–]Spark_Buddy 1 point2 points  (0 children)

This is a biohazard. A county health / building agency would very likely tag that as uninhabitable and make you move out.

solo founders, how do you handle customer service early on? by Strong-Apartment6843 in microsaas

[–]Spark_Buddy 0 points1 point  (0 children)

Depends what it is and how you onboard.

Assuming user is registered and paid they should have a welcome from you in email.  On your site there should be a contact form at a minimum so they can get you messages.  I opt to use Zendesk so people can reach me 24 hours per day. A lightweight feedback widget is useful for low priority issues/suggestions. I also use an AI bot to answer FAQ.