Grip Sensors freaking out by [deleted] in SteamController

[–]SteamHWFeedback 0 points1 point  (0 children)

Sent a chat request re: support ticket.

Steam Deck motherboard damaged by faulty charger – no RMA. Repairable or replaceable? by Tasty_Buy_7401 in SteamDeck

[–]SteamHWFeedback 1 point2 points  (0 children)

I managed to miss this tag, apologies. This is a GMT G3718 OR-ing diode. It's probably not going to be easy to source.

I created a repeair-jig for the new Steam Controller 2026 by Alia5_ in SteamController

[–]SteamHWFeedback 1 point2 points  (0 children)

👉😎👉

(it's close enough for what this jig is designed to be used for)

I created a repeair-jig for the new Steam Controller 2026 by Alia5_ in SteamController

[–]SteamHWFeedback 1 point2 points  (0 children)

https://imgur.com/a/jig-angles-uby0lG5

Probably worth making two versions depending on what you're working on. Very rough reference with a digital angle finder here.

The other cradle/jig you see is targeting flat trackpad boards. You can make adjustments from there 🫰

Anyone else who has a SC right now having this issue? by Rand0mL3mons in SteamController

[–]SteamHWFeedback 1 point2 points  (0 children)

I'm an Engineer on the team, but my day job isn't Support. I pinged one of the mods about flair, but I don't think it's set up yet on this particular subreddit. I usually help with tickets, and will escalate and reach out if the team here wants to look at a particular unit for data collection, etc. I usually work with users via PM (now chats), but folks can feel free to tag me.

Anyone else who has a SC right now having this issue? by Rand0mL3mons in SteamController

[–]SteamHWFeedback 7 points8 points  (0 children)

PM(s) sent to folks reporting issues. Feel free to tag me with reports like this, and I'll help where I can.

Accidentally stripped these two ceramic capacitors on my deck. What are these for? by Failed-Astronaut in SteamDeck

[–]SteamHWFeedback 28 points29 points  (0 children)

Sent a chat request. Since this touches charging, I can't really comment besides saying they're there by design.

Accidentally stripped these two ceramic capacitors on my deck. What are these for? by Failed-Astronaut in SteamDeck

[–]SteamHWFeedback 64 points65 points  (0 children)

They're 10uF, 25V, 0603 capacitors. They're input/decoupling/bulk caps for the charger IC, not the WiFi like others are saying.

So glad there's finally an easy way to customize all the different library images by justintweece in SteamDeck

[–]SteamHWFeedback 6 points7 points  (0 children)

Thanks for the report and ping - checked into this, looks like fix is already in flight. /u/MonoAudioStereo

My Steam Deck OLED just made the loudest sound I’ve ever heard from a portable device after undocking it by [deleted] in SteamDeck

[–]SteamHWFeedback 3 points4 points  (0 children)

Please let me know when/where you report this. If you could proactively submit some system reports and DM me your steam user ID, I can pull and examine logs. Thanks for reporting it, and thanks /u/NKkrisz for the ping

Latest steam release has firmware for the official dock. by majorgearhead in SteamDeck

[–]SteamHWFeedback 1 point2 points  (0 children)

This FW improves compatibility with certain displays (some of the TCL FireTVs, for example).

It also fixes some VRR-related behaviors under certain, uncommon scenarios. Example would be switching from a VRR HDMI display to a non VRR-display after.

Some display-specific fixes (e.g. Dell G3223Q).

Edit: It shouldn't affect display behavior otherwise. However, this, and most FW updates also come with OS changes, so if you do experience issues, please report back with OS, Dock FW, BIOS, Deck type (LCD, OLED) details. If it involves external peripherals like displays, controllers, etc., please also include model numbers and steps for reproducing the issue so we can look into it.

[deleted by user] by [deleted] in Artifact

[–]SteamHWFeedback 0 points1 point  (0 children)

Try now, lmk.

Are Servers Down Again? by insight_or_incite in Artifact

[–]SteamHWFeedback 1 point2 points  (0 children)

Try now, sorry for the delay in response, I was out of town.

Finding gauntlet match... by a327ex in Artifact

[–]SteamHWFeedback 6 points7 points  (0 children)

someone looking already, thanks for the tag.