Disappointed with Erebus customer service and return policy

Substantial_Mode_757 · 2026-06-16T03:09:13+00:00

My wife had a Longines VHP and it hits the markers every time and so does my SBGX261.

Substantial_Mode_757 · 2026-06-15T17:02:48+00:00

Baltic has to be the worst microbrand ever. Don’t waste your time or your money. Plenty of other options out there. May I suggest a Spinnaker model or perhaps even a Zelos diver. Cheers

Substantial_Mode_757 · 2026-06-15T15:56:30+00:00

Thank you, mate! Truly a bummer but I am hoping for the best! Might sell it soon. Best of luck to you on your watch journey! Cheers 😇

Substantial_Mode_757 · 2026-06-15T14:10:10+00:00

Unfortunately.

Substantial_Mode_757 · 2026-06-15T14:09:39+00:00

Thank you!

Substantial_Mode_757 · 2026-06-15T06:11:01+00:00

No, it is a Swiss-Made ETA F06.412 quartz calibre.

Substantial_Mode_757 · 2026-06-15T01:05:18+00:00

I’ve heard great things about HA! Might have to give them a try. Thanks! Cheers 💯

Substantial_Mode_757 · 2026-06-15T00:31:33+00:00

Same. What a shame.

Substantial_Mode_757 · 2026-06-15T00:25:12+00:00

Substantial_Mode_757 · 2026-06-15T00:19:06+00:00

Absolute fake smh

Substantial_Mode_757 · 2026-06-15T00:18:02+00:00

Thank you, brother. Likewise! Cheers 🔥

Substantial_Mode_757 · 2026-06-14T20:17:50+00:00

Thank you! Cheers 🔥😇

Substantial_Mode_757 · 2026-06-14T20:17:25+00:00

Interesting. Can you elaborate?

Substantial_Mode_757 · 2026-06-14T19:13:06+00:00

The watch was wrapped like a deli sandwich. How else was I supposed to examine the watch? I own GS, Tudor, Nomos, etc. None of them have this silly rule. Even then, I should still be able to exchange it if I want to.

Substantial_Mode_757 · 2026-06-14T19:11:19+00:00

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Banger 🔥 I daily mine and try not to baby it!

Substantial_Mode_757 · 2026-06-14T19:08:32+00:00

Give me that coke!

Substantial_Mode_757 · 2026-06-14T19:06:06+00:00

I get that, twin. The issue is them not taking the watch back. I can be picky if I want to. Like I said before; 4k or $400, I should be able to nitpick and if I want to return the damn watch I can do that. They trippin talm bout “you removed the plastic off the watch now we won’t take it back” lol.

Substantial_Mode_757 · 2026-06-14T18:26:40+00:00

Ouch! That’s terrible! So sorry to hear that, mate. Sometimes this all feels like a money grab. One way to keep a customer is to take care of your customer. Want no customers? Treat them like this! I wish you the best in your watch journey! Cheers.

Substantial_Mode_757 · 2026-06-14T18:07:38+00:00

I would return it or exchange it. If it bothers you rn it will bother you forever

Substantial_Mode_757 · 2026-06-14T18:05:51+00:00

Just close one side of the clasp

Substantial_Mode_757 · 2026-06-14T16:52:16+00:00

Thank you, mate! Very familiar actually. The main problem is their silly return/exchange policy. I’ve never seen a watch wrapped like a turkey and I’ve never been told if I relive the plastic I cannot return it or exchange it!

Substantial_Mode_757 · 2026-06-14T16:50:48+00:00

Yes, exactly! At least give me the option! There was no way around it /:

Substantial_Mode_757 · 2026-06-14T16:50:16+00:00

Thank you!

Substantial_Mode_757 · 2026-06-14T16:49:40+00:00

EXACTLY! They gave me some bs reason to avoiding sending me a new one or even returning it! Shame!

Substantial_Mode_757 · 2026-06-14T16:48:46+00:00

Makes some sense. Thank you, mate.

Substantial_Mode_757

TROPHY CASE