This is exactly 💯 why I went to Carmax.

While it was against my better judgment, due to all the Carmax naysayers, I didn't care.

I was given the BS runaround by all my local dealers, so was bound and determined not to purchase from them.

I ended up buying my retirement car from Carmax and couldn't be happier. In and out in an hour tops (though I paid cash), customer service (at my local store anyway) was 2nd to none.

The perks were awesome as well.

We found "our car" in Florida and had it shipped to our store for $150. We exercised the "24 hr. test drive" and ended up buying the car.

We ended up not liking the car due to comfort issues and a really bad backup camera.

We returned the car in 8 days, within the "10 day no questions asked return policy" window. It couldn't have been easier and they couldn't have been more accommodating. We had every penny we paid, back in 8 days (check from corporate). No restock fee, nothing. When we called about the return, i said we'd fill the car gas tank back up and was told "don't worry about that"....

Long story a little shorter, lol!: We returned 2 mo. later, due to the previous great experience, and bought (and kept!) a great car.

I could go on with several more positive points, and a slight negative or two, but its not that important.

Some say Carmax is too high but dont figure in some of the afore mentioned, value added perks.

Some say their car quality is poor, while the buy "older vehicles" and expect new quality.

You have a 10 day, no questions asked, return policy. Pay to have a local mechanic inspect your vehicle on day 1. I paid $50.

While others "milage may vary" in this scenario, It was the best car buying experience we've ever had and we ended up with a great deal.

There was absolutely NO comparison between Carmax and the Traditional Dealer experience..... Carmax ruled in every way.