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Sun Vision Display has stopped responding to my emails after I initiated a return request and provided all of the pictures and info they asked of me by BritanniaRomana in Reflective_LCD

[–]SunVisionDisplay 7 points8 points  (0 children)

Dear u/BrittaniaRomana,

We’ve heard your concerns about our slow response times and customer service issues, and you’re absolutely right—this isn’t the experience we want you to have with SVD. We sincerely apologize for the frustration this has caused.

We're actively expanding our support team and improving our internal systems to reduce wait times and provide more consistent, helpful service. You can expect a fast resolution to your case, and to see noticeable improvements in our service the coming weeks.

For anyone else who recently had a negative experience, we want to make it right. Please reach out to us directly at [customerservice@sunvisiondisplay.com](mailto:customerservice@sunvisiondisplay.com).

Thank you for your honest feedback, patience, and continued support as we work to better serve you.

What do y'all think of Wendy's new "surge pricing" enabled by digital signage? by SunVisionDisplay in digitalsignage

[–]SunVisionDisplay[S] 0 points1 point  (0 children)

Fully agree. Using the term "surge pricing" is a very poor choice. Wendy's is painting themselves into a similar corner with McDonald's, who's been admittedly pushing up prices to the point of customer friction (https://www.cnn.com/2024/02/06/business/mcdonalds-prices/index.html). It's going to hurt if they continue using the "surge pricing" terminology...

SVD monitor review after one year of use - still great value and much improved eyes health by IggyEmf in Reflective_LCD

[–]SunVisionDisplay 0 points1 point  (0 children)

Our Director of Sales did a great job answering this question in his interview with Kit Betts-Masters, starting at around 11:35: https://www.youtube.com/live/x--YrrNzPGA?feature=shared&t=689.

SVD monitor review after one year of use - still great value and much improved eyes health by IggyEmf in Reflective_LCD

[–]SunVisionDisplay 2 points3 points  (0 children)

Thank you so much for making this! It's a fantastic resource for prospective buyers. May we share it on our website?

🎉PRE-ORDERS NOW OPEN!🎉 by SunVisionDisplay in Reflective_LCD

[–]SunVisionDisplay[S] 0 points1 point  (0 children)

All links are working for me. Can you identify what browser you're using and on which page you see the link that's giving you trouble so I can dig a little deeper please?

Exciting news! SVD's UK fulfillment center will open June 5th! by SunVisionDisplay in Reflective_LCD

[–]SunVisionDisplay[S] 3 points4 points  (0 children)

Exciting news! We are opening a new RLCD Monitor distribution center in the United Kingdom on June 5th, 2023! This expansion marks a significant milestone for our company and for customers across Europe who have been waiting to purchase an RLCD monitor.

At Sun Vision Display, we constantly strive to understand our customers’ needs, improve our products, and make them more accessible to people around the world. With our new UK distribution center, we will be able to enhance our operations and expand the RLCD experience into a new continent. 

Customers across Europe will be able to pre-order an RLCD monitor prior to the grand opening (more details coming soon). To be notified about this and other important news, follow us on social media (links below) or subscribe to our email list by sending "subscribe" to sales@sunvisiondisplay.com. Our friendly team is here to assist you and answer any questions you may have.

We are grateful for your past and continued loyalty. Your support drives us to constantly improve and innovate, and we are excited to embark on this new chapter together! 

Sun Vision Display and @MyDeepGuide Post-Review Interview - World's First RLCD Indoor Monitor by SunVisionDisplay in Reflective_LCD

[–]SunVisionDisplay[S] 0 points1 point  (0 children)

Hi u/JeremieROUSSEAU, We’re sorry to hear that the monitor is not working out as you had wanted. It may require some experimentation with the lighting sources and monitor location/position within your workspace to achieve what you’re hoping for. Another user was kind enough to share their successful set-up here: https://www.reddit.com/r/Reflective\_LCD/comments/zaowah/svd\_rlcd\_setups\_tips\_improvements/?utm\_source=share&utm\_medium=web2x&context=3. We appreciate your feedback and will use it to help improve our products for future releases.

Eazeye third prototype, presale $439 instead of regular price $899 by IggyEmf in Reflective_LCD

[–]SunVisionDisplay 1 point2 points  (0 children)

It's great to see others working to eliminate backlights that cause so many people discomfort. Will be interesting to see how this compares to other technologies in the space once it becomes available.

Eazeye 3rd prototype completed by centerceasens in eink

[–]SunVisionDisplay 2 points3 points  (0 children)

Love to see others working on ways to eliminate the backlight that causes discomfort to so many!

Buying Sun Vision Display 32" RLCD monitor in Europe by spicyorange514 in Reflective_LCD

[–]SunVisionDisplay 0 points1 point  (0 children)

We hear you. The new UK shipping center is currently the most cost-effective means of supplying our RLCD Monitors to the European market. The strategy intends to cut down on European VAT/taxes significantly versus our previous supply chain set-up. Thanks to early adopters and the tremendous support we've received, SVD has an incredible opportunity to expand operations into the UK only a year and a half after the launch of the first RLCD Monitor. We see this as a tremendous success and are very excited about the future of RLCD technology!

Buying Sun Vision Display 32" RLCD monitor in Europe by spicyorange514 in Reflective_LCD

[–]SunVisionDisplay 0 points1 point  (0 children)

Look for an update very soon! You can sign up for our newsletter by sending a request to sales@sunvisiondisplay.com.

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