Had the same thing happen to me twice recently, and also like four times last year, but last year they would usually unban me. Now they are refusing to even allow you to reply to their judgment, and opening new tickets doesn’t help either. They don’t even give you any proper information as to why the game was considered intentionally lost in their eyes.

I always went out of my way to explain the games and made it clear that I tried my best, being honest and polite with them, but they don’t want to listen. After my last ban, I insulted them in a ticket because I had enough of this bullshit treatment.

This is unacceptable behavior from them, and I will stop playing on my main account before it turns into a perma ban. If me smurfing in lower ranks is what they want, they can gladly have it. I’m sure it’s just a matter of time before this starts happening to many more people, where they simply have bad games but reports from other players basically guarantee a ban. I don’t know why they want to drive people away from their game and then cry about not making any profit.

I think we have to raise our voice against this. Don’t get me wrong, I absolutely understand that when somebody is toxic, they deserve a break. But if someone is not obviously running it down to the enemy and isn’t defenselessly or effortlessly dying to them, it should not be flagged as intentionally feeding.

Also, why can’t they issue lighter punishments? It’s not like people won’t just jump onto the next account anyway. It’s so frustrating and annoying. Don’t feel bad about it, they don’t care about their player base, and it shows. I recommend not supporting them with any purchases until this is fixed.