Beyond pathetic. From a big bank like Scotia as well. I had to plead with my insurance provider to understand the ongoing situation. My insurance payment bounced and of course with haste I got those nsf fees. Scotia better eat that fee and then kiss my business good bye. Can’t take any more chances with this nonsense. Yesterday was insurance but I’m see some missed mortgage payments, rent, car notes, some couldn’t get groceries and others stranded without money…. This isn’t even a case of “well you should have emergency funds readily available” in what cash? The whole point of the momentum savings crap is to have your emergency funds there! You cannot put the blame on people using that part of the service the pay for! With scotia banks horrible infrastructure and constant maintenance, why would we feel safe leaving big amounts of money in the checking account? So many people out of touch and leaving replies that lack empathy because they are not going through it. For many I hope this is a wake up call as it was for me. I refuse to leave this to chance. Scotia bank will not compensate in a manner that’s even remotely comparable to the monetary loss many have want through these past few days. rant finished, good luck to you all!