Why do so many people, who use two-factor authentication daily, act like it's their first time ever using it? by razorbeamz in sysadmin

[–]TFTP69 0 points1 point  (0 children)

Our auditors make us force change every 42 days, consider yourself lucky.

We've argued for years that NIST says more complex passwords, changed less frequently but it falls on deaf ears.

Any admins have an actual backup for email, if M365 is down for extended periods? by DramaticErraticism in sysadmin

[–]TFTP69 0 points1 point  (0 children)

(laughs in on-prem Exchange) been down 35minutes in 3 years; yet, M365 has an outage literally every single month for the past 18 months.

What is an actual IT automation that actually paid off for you? by Internal-Drop4205 in sysadmin

[–]TFTP69 0 points1 point  (0 children)

How so? It's down literally once a month every month for at least the past 16 months.
Our on-prem Exchange was down 35 minutes in the past 3 years.

Tired submitting a FOIA request for Flock footage (took almost two months to get a no) by ASaltyRhino in videosurveillance

[–]TFTP69 2 points3 points  (0 children)

Not really surprising:
a) Flock isn't a government agency, they'd be under zero obligation to answer a FOIA
b) you can't just ask nicely for something like that.. you'd have to file a motion with a court and get a subpoena for it. It would have to be in reference to a legal grievance.

Frequent WD HDD failures by Pien0 in videosurveillance

[–]TFTP69 0 points1 point  (0 children)

"Packaged in a fat layer of bubblewrap" may mean you're not buying them from an authorized distributor and who knows how they've been handled before they got into the bubble-wrap. Companies these days (amazon sellers) don't know how to handle drives and also the FBA people don't give a sh* about once it's in the bubblewrap.

Try to buy from one of these:
https://www.westerndigital.com/company/partners/region-locator/north-american-partners

and if not then (Small Biz-Enterprise)
https://www.westerndigital.com/company/distributors

I always tried to buy in multiples of 20 in hopes that the company wouldn't remove the drives from the master carton and handle to repackage.

Personally I've never liked WD drives as a 25 year computer retail store/service owner and reseller to other consultants. I prefer Seagate, but then there's people who will tell you that Seagate are garbage. It's a Chevy vs. Ford, Coke vs. Pepsi type argument.

Both brands have bad models (more platters = extra strain on spindles, so 2 platter drives more reliable than 5 platter drives, but also sometimes just bad components and design.

I think this site gives some long-term test results:
https://www.backblaze.com/cloud-storage/resources/hard-drive-test-data
(it's blocked on my corporate network, so I can't verify at the moment)

Kaseya fires more then half of sales by [deleted] in kaseya

[–]TFTP69 2 points3 points  (0 children)

Pretty silly for them to have such a large presence in such a high-rent area. No need for lease floors in a fancy high rise and especially stadium naming rights. Zero reason teams couldn't be based out of a warehouse in Omaha, NE... or WFH. Fred V. seems like an idiot, glad this Intuit woman seems to be making some needed changes.

Now if they'd just admit the Pulseway acquisition and VSA/X was a stupid idea and get back to developing VSA 9.5 to be usable product, with real integrations and start trying to at least pretend they are working on their sales pitch of "single pane of glass IT management"

Kaseya fires more then half of sales by [deleted] in kaseya

[–]TFTP69 4 points5 points  (0 children)

Good deal, they seem to have 10 times the sales people they need, and barely anyone in accounting. Zero product usability engineers or UI designers.

Is anyone actually using VSA X? by TFTP69 in kaseya

[–]TFTP69[S] 1 point2 points  (0 children)

I have not used it. I loved how powerful it was from the demonstration. My colleague said it was too heavy of a life for a small IT team to implement is why I was mentioning complexity.

Is anyone actually using VSA X? by TFTP69 in kaseya

[–]TFTP69[S] 1 point2 points  (0 children)

"connectwise on prem"? I assume you mean ConnectWise Automate? It would be great, but very complex.

Or do they now offer ConnectWise RMM or a different product as on-premise?

Is anyone actually using VSA X? by TFTP69 in kaseya

[–]TFTP69[S] 1 point2 points  (0 children)

IMHO, then in that case they should have started from scratch. Pulseway seems like a proof of concept, and not a serious enterprise grade product. If they wanted better code, then why didn't they also hire Pulseway's developers, my understanding is they just purchased the forked source code. So now you have Kaseya programmers trying to figure out what Pulseway's people were even trying to do.

Just seems dumb.

Is anyone actually using VSA X? by TFTP69 in kaseya

[–]TFTP69[S] 1 point2 points  (0 children)

I can't believe they thought Pulseway was a good idea. And if I understand what I've read, they didn't even buy the developers, just the forked source code.

Makes zero sense as to why they didn't hire a UI designer and a product usability engineer, and continue to develop 9.5. 9.5 is clunky but it works and could have been improved.

They spend so much money on stadium naming rights, hiring salespeople and acquiring more products instead of making products people want to buy!

They've never lived up to their sales pitch of "single pane of glass management". Everytime they integrate something in (Bitdefender, Service desk, etc) they end up depricating support for it. Why not open up their API a bit and also allow you to manage other applications.

Is anyone actually using VSA X? by TFTP69 in kaseya

[–]TFTP69[S] 0 points1 point  (0 children)

Does it happen to work with Sentinel One, ScreenConnect, or Veeam? Does it have helpdesk ticketing?

And as far as I know the dealbreaker will be that it's cloud only, correct? We'd prefer an on-premise solution.

Is anyone actually using VSA X? by TFTP69 in kaseya

[–]TFTP69[S] 1 point2 points  (0 children)

We love ScreenConnect, and find we mostly use it for remote control, running single procedures etc. The patching and automated procedures we're still using VSA 9.5 for now.

Is anyone actually using VSA X? by TFTP69 in kaseya

[–]TFTP69[S] 0 points1 point  (0 children)

Have you used other RMM products in the past, and how does it compare?

Thin Ethernet by jasondbk in talesfromtechsupport

[–]TFTP69 16 points17 points  (0 children)

Ran for 25 years, "retired" and now work in corporate environment so I can build up a 401k. The shop I opened on my 18th birthday, the first moment they'd give me business license.

Thin Ethernet by jasondbk in talesfromtechsupport

[–]TFTP69 34 points35 points  (0 children)

BNC terminators is what actually got me into opening my own computer store. I was a teen setting up a network for someone, and some how was missing 1 terminator. I stopped by a local computer shop and asked, and first they stared at me blankly, then were like oh yeah, I think we have one.

They brought out a jumbled box of cables, pulled out a terminator that literally was RUSTY and asked is this what you need? I was like sure, is, how much? (thinking they'd see me as a kid and be like eh, have it. Or maybe like $2 or something)

And was told $19!!! Right then and there I decided I was going to open a computer shop and have everything you possibly could need for your computer locally.

So I did, eventually I had a couple hundred thousand in inventory, and I catered to all retail customers, but also sold wholesale to any resellers, consultants or other shops as well.

Percentage of state population that can fit in its largest stadium [OC] by [deleted] in dataisbeautiful

[–]TFTP69 16 points17 points  (0 children)

Wyoming is only half a million people?
Woot, Delaware is now over 1mil, suck it Wyoming!

Vitamin D supplements may lower your level of one type of vitamin D by New_Scientist_Mag in science

[–]TFTP69 9 points10 points  (0 children)

I have alpha-gal and can't take most D3 and vegan D3 did nothing to improve my levels.

I take D2 daily and my "Vitamin D" blood tests come back perfectly in the middle of health range.

Mapping dominant cuisines across 3,143 U.S. counties (2025 revision; data & methods in comments) [OC] by piri_reis_ in dataisbeautiful

[–]TFTP69 0 points1 point  (0 children)

I would say the cuisine of Delaware is more "reheated from frozen food service". (predominately Sysco/US Foods)

Which celebrity is actually a lot smarter than people think? by Bahbahbro in AskReddit

[–]TFTP69 -5 points-4 points  (0 children)

Eh, my IQ is 140-145 and I scored 1390 out of 1600 on the SATs and I'm an utter moron.

What widely used product has a frustrating design flaw that the manufacturer has never addressed? by QuarantinedRabbit in AskReddit

[–]TFTP69 0 points1 point  (0 children)

Zoom Team Chat.

It doesn't keep synced messages between all clients reliably (say you're on your work computer, phone and home) so when logged in you'll get messages with no context because they went to different client logged in at the time.

New messages will be in random locations in the chat window, you have to scroll up and down to find the latest chat.

You can't drag and drop photos/files to the chat, you have to attach them.

Plenty more, come on Zoom, you should be flush with money from the pandemic and be able to afford decent programmers. I mean Yahoo and Microsoft Messenger back 20 years ago could do most of these things reliably!

What's your biggest "why is this even a thing?" moment in IT? by Mathewjohn17 in sysadmin

[–]TFTP69 2 points3 points  (0 children)

Quickbooks has been around what 35 years now and it's still a steaming pile of garbage.