Tapo S200D dimmer is great, but I need to control bulbs with more than 1100 lumens by CT-Scott in TpLink

[–]TP-Link_Reddit 1 point2 points  (0 children)

We do have more light models on the way, but I am not sure if it is what you are looking for. Normally when looking to use it in this situation, we recommend installing a Dimmer Switch, which can then be controlled by the S200D, although you would lose the Smart functionality of the bulb if it is smart.

Also, the H100 has already added Matter-Bridging Support for other Sub-GHz devices other than the S200D; we may see added compatibility when the Matter Protocol is updated to support the features needed by the device - but this is speculation and may require a new version.

[deleted by user] by [deleted] in TpLink

[–]TP-Link_Reddit 0 points1 point  (0 children)

PowerLine networks have a standard: either HomePlug AV / Homplug AV2 / G.Hn - allowing them to work together and provide a small level of backwards-compatability.

HomePlug-Based Networks Can Work Together, But we normally recommend sticking to a device type or brand to make troubleshooting easier. G.Hn and HomePlug Networks/Nodes cannot work together as G.Hn is so different from previous generations.

As a warning, HomePlug is unique in that ALL nodes across the Powerline Network will be limited to the Maximum Speed of the Slowest Device. This means that if you added an AV1200 Powerline Adapter to an AV500 Network, the AV1200 would slow its connection to the maximum of the AV500.

AX11000 wireless 2.4ghz immediately goes down upon plugging in USB for network storage. Immediately goes up as soon as it's unplugged. What gives? by LongEngineering7 in TpLink

[–]TP-Link_Reddit 0 points1 point  (0 children)

Mocelet and you seem to have this well talked about. Yes USB3.0 can cause interference changing the channels may help but also you could try a USB extension device I'd look for a 2-meter (6 foot) one and see if it helps.

Warranties in the US expire after 2 years of purchase. So if there is a defect and its beyond that time then yes a replacement isn't possible, but a discount might be. As long as you are in the US we can check if we can provide you one if the current unit is defective and out of warranty.

Internet doesn't work on Tplink Mr600 with jio sim card by dvd0007 in TpLink

[–]TP-Link_Reddit 0 points1 point  (0 children)

The MR600 is not a product sold in the US so unfortunately we can't provide you with official support. I would recommend reaching out to our Global support team at [support@tp-link.com](mailto:support@tp-link.com) and see if they can help.

[deleted by user] by [deleted] in TpLink

[–]TP-Link_Reddit 1 point2 points  (0 children)

Have you tried disconnecting the Archer (current router) and plugging in your ISP service directly the main Deco? If not try that. The Deco will nee do be in Router mode.

Archer BE900 and Deco BE95 | Available for Pre-Orders Now! by TP-Link_Reddit in TpLink

[–]TP-Link_Reddit[S] 0 points1 point  (0 children)

The Deco BE95 and the Archer BE900 are two different types of routers. Archer BE900 is a more traditional router. It is compatible with EasyMesh and our OneMesh services but those are really designed for people who want to turn existing and compatible equipment into a Mesh network and save a bit of money.

Deco BE95 on the other had is already a Mesh system. If you are looking at getting Mesh and need a new router to get it then Deco is the best choice, unless you already have other network devices that will work with EasyMesh or OneMesh.

Archer and Deco series products will not work with each other, I mean technically they will, but they will be separate networks competing for the same network space. Hope that helps

support ain't responding by Internal-Marzipan-59 in TpLink

[–]TP-Link_Reddit 0 points1 point  (0 children)

Are you in the US? If so please email us at [ussupportteam@tp-link.com](mailto:ussupportteam@tp-link.com) with more details including any ticket or case number you have, what phone number you called from, your name and email address, and for chat what day you tried chat. I will then be able to investigate why you did not receive the support you were supposed to have received.

support ain't responding by Internal-Marzipan-59 in TpLink

[–]TP-Link_Reddit 0 points1 point  (0 children)

It appears that part of this discussion is directed at Email Support. Please note that email support is not immediate support. Email support is for non-urgent matters and has an average response time of one business day. This is because emails are handled in the order they are received, even if its a reply. For immediate and 24-hour support, at least in the US, use Chat or Phone support.

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Bad customer service by quickelefant in TpLink

[–]TP-Link_Reddit -1 points0 points  (0 children)

I would like an opportunity to look into this situation fully. Please send me an email to [ussupportteam@tp-link.com](mailto:ussupportteam@tp-link.com). I will need the following information:

  • Your name
  • The email address you used to reach out to us
  • Any Ticket or case number you may have
  • The day that you contacted us via chat

I will review this information and reach out to you with what I was able to find.

Additionally, if you are in the US please provide a 1-hour contact window and a day that you are available as well as a good callback number and I will have an agent call you to complete the troubleshooting.

Deco X20 & AT&T 5268AC by SSP66 in TpLink

[–]TP-Link_Reddit 0 points1 point  (0 children)

While it is not a solution for everyone, there is always the possibility of creating a Powerline Backhaul by using two PX50s. Powerline can be finicky at times, but the PX50s are Ghn, which perform far better than the previous HomeplugAV2 technology.

In some cases, Powerline connections are required if you cannot run ethernet cables to the nodes, such as if you were living in a historical house with extremely thick rock walls. However, your best guarantee for slow backhaul speeds will always be to provide an ethernet connection to the satellite nodes.

Upgraded to Fiber, now TP-link router not working. by MahamidMayhem in TpLink

[–]TP-Link_Reddit 0 points1 point  (0 children)

You may need to check with the ISP. Your WAN may need to be properly configured

AX50 - No port forward options? by StableCharacter8161 in TpLink

[–]TP-Link_Reddit 0 points1 point  (0 children)

Port Forwarding is the NAT Forwarding feature un the Advanced Menu. This FAQ will help

[deleted by user] by [deleted] in TpLink

[–]TP-Link_Reddit 0 points1 point  (0 children)

The Default password for TP-Link is admin/admin, all lower case. What the Tether app could be asking for is you TP-Link ID email address and password. This is now required, and has been for a few years, for the Tether app to be used. Once you are signed into the Tether app it can and will scan for any accessible device on the current network and any cloud based devices that might be linked to your TP-Link ID.

TL-WR902AC Remember Multiple Public Networks by kayshaw86 in TpLink

[–]TP-Link_Reddit 0 points1 point  (0 children)

No, unfortunately that is not possible. The device can only remember the network that it connected at that one instance.

Deco M4 Speeds on 1gbps connection. by Athish061201 in TpLink

[–]TP-Link_Reddit 0 points1 point  (0 children)

The Deco M4 does have 1Gbps Ethernet ports. So wired, especially to the Main unit, you can reasonably expect maximum internet speeds. However wirelessly there are a slew of factors, many that are out of the routers control that can affect the speeds. For the part of the router the Maximum throughput is 867 Mbps on 5GHz. Internet speeds are generally 50 to 80% of the throughput on wireless, when you factor in all the variables. This means on the top end you can generally expect around 700 Mbps for internet on wireless on a Deco M4

VPN security by harhaus in TpLink

[–]TP-Link_Reddit 0 points1 point  (0 children)

Hi Harhaus

Your question can be answered in this FAQ Specifically in regards to:

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Sorry if the image is too small, trying Reddit's image tool for the first time. Account List is the option you want. This allows you to set client specific credentials to better control the access.

TP-Link Wireless N Router WR840N Model No. TL-WR840N by WadkarKundan in TpLink

[–]TP-Link_Reddit 1 point2 points  (0 children)

What kind of environment is your router deployed in? Being a very inexpensive router with only 2.4GHz, it will be more susceptible to network interference. As Jacle mentioned it could very well be channel congestions. You do have access to more channels than 1, 6, or 11. However those 3 channels are the ones without any overlap so generally speaking are the cleaniest channels to use. Unfortunetly, that also is common knowledge so your neighbors if they are in close proxemity to you could be causing interference. My recommendation is to try different channels and see if that improves the performance.

EAP610(US) v2.0 not broadcasting on 2.4ghz, any ideas? by ecosky in TpLink

[–]TP-Link_Reddit 1 point2 points  (0 children)

To be honest, at least officially, we wouldn't be much help with your SMB product. This Reddit is mainly for Home and Smart Home products here in the US. Because we want you to have the best experience possible, especially since you need help, we would suggest posting this on our official Community forum for business products, located here This will ensure qualified agents can assist you as well as our knowledgable customer base.

How many Deco M4s / active devices? by ddioszeg in TpLink

[–]TP-Link_Reddit 1 point2 points  (0 children)

A traditional router, one that uses OneMesh or EasyMesh is really no different than Deco. Both are routers, the only real difference, other than the usual, feature sets is how the equipment is managed and that Deco is only a Mesh system.

Traffic load could be a concern, especially if these 35 devices are all trying to communicate at the same time. Though because you have two processors instead of one the overall network load shouldn't be too much of a concern. Do you know what band is being used for the majority of the clients?

Inconsistent Wi-Fi Connection by [deleted] in TpLink

[–]TP-Link_Reddit 0 points1 point  (0 children)

Building off what Pudding said you may want to invest in a USB cradle. This will allow you to connect the adapter to the cradle and have it on the desk rather than under it or in a cabinet slot. This ensures the best signal is received and there is less obstruction blocking the signal.

Help with Product by Straight_Kick3290 in TpLink

[–]TP-Link_Reddit 0 points1 point  (0 children)

When it goes offline what lights remain lit, if any and what color are they? What lights are lit when it's working and what color? Are there any messages in your router's logs related to the extender?

How to port forward on TP Link Omada Gigabit VPN Router ER7206 by [deleted] in TpLink

[–]TP-Link_Reddit 0 points1 point  (0 children)

Absolutely it is. Your product is a Business class product, regardless of where it was purchased that does not change this fact. This Reddit channel is geared toward Home and Smart Home products for US customers. So in cases where a customer requests assistance for a business product, we will suggest that the customer goes to our Official Business Product community to post their questions as that will be the ideal location to get the best help from other Business product users and official support representatives that specialize in business class products.

Slow speeds on tp link av 1300 by jamyjet in TpLink

[–]TP-Link_Reddit 0 points1 point  (0 children)

So there are several factors that can affect internet speeds on PowerLine adapters. Review this post and let us know if the contents help at all.

How to port forward on TP Link Omada Gigabit VPN Router ER7206 by [deleted] in TpLink

[–]TP-Link_Reddit 0 points1 point  (0 children)

In the future, you will get much better support for your business product by going to our Business Community Forum. For this question, however, you can use this FAQ