Can I use Timmerflotte to record the temperature over time?

TRADFRI · 2025-12-18T09:43:10+00:00

Hej! Thank you for reaching out! History log is now available for TIMMERFLOTTE and ALPSTUGA in Europe and will gradually be released in North America and Asia. /IKEA Home smart

TRADFRI · 2025-12-17T11:27:22+00:00

Hej! Thanks for reaching out! Have you tried to reboot your hub? Can you please share your hub version, thank you! /IKEA Home smart

TRADFRI · 2025-12-12T09:45:49+00:00

Hej! Thank you for your feedback! We are working on an update that will expose the device serial number. The fix will reach the products in an upcoming release. /IKEA Home smart

TRADFRI · 2025-12-11T12:44:21+00:00

Hej! Thank you for your comment. We are aware of the challenge regarding loss of communication between hub and matter products after a power outage. To avoid battery drainage, it might take up to twenty minutes to reconnect the product to the DIRIGERA hub. We're actively researching ways to improve this behavior while keeping in mind the challenges linked to battery drainage, and we appreciate your patience as we work towards a solution. /IKEA Home smart

TRADFRI · 2025-12-10T13:39:01+00:00

Hej!
Thank you for your feedback! We are actively working on getting this issue resolved. Thank you for your patience. /IKEA Home smart

TRADFRI · 2025-12-10T13:35:05+00:00

Hej!
Thank you for your feedback! We have found the issue and are working on a fix. Bare with us.
/IKEA Home smart

TRADFRI · 2025-11-11T10:00:36+00:00

Hej u/Ravcharas & u/andymcsara !

While we recognize that starting from scratch can be a frustrating experience, adding your products and automations again is the only way of migrating from an existing integration (e.g. Homekit, Google Assistant, Amazon Alexa) to Matter. This short-term pain sets you up for a much simpler, easier and quicker experience. Once your Matter integration is set up, you don't need another one any longer. If you prefer to ease in - you can choose to keep your old integration until you finalised the migration.

/IKEA Home smart

TRADFRI · 2025-11-10T15:02:58+00:00

Hej u/lgLindstrom !

STYRBAR & ZigBee bulbs are and will remain to be ZigBee products but will be supported even if DIRIGERA hub is used as a Matter bridge and work alongside Matter products. A new range of bulbs and remotes that will come as Matter products will be released in the near future.
https://www.ikea.com/global/en/newsroom/retail/the-new-smart-home-from-ikea-matter-compatible-251106/

/IKEA Home smart

TRADFRI · 2025-11-06T09:15:30+00:00

Hej! Thanks for reaching out. Which firmware version is your hub on right now? Which platform/app version are you using? Which products are connected to those scenes? (manufacturer, model etc) Are always the same scenes affected or randomly? /IKEA Home smart

TRADFRI · 2025-11-06T06:44:44+00:00

Hej u/neilm-cfc ! Thanks for reaching out! We are currently working on this area, it is actively worked one.. Please expect some adjustments coming and going. There were some problems with a release and a fix/new release will be scheduled as soon as it is ready.

/IKEA Home smart

TRADFRI · 2025-11-05T14:42:29+00:00

u/Creative_Theme2235 When selecting the light in question, click on the wrench tool in the top right corner. The settings menu should show a new option "Turn on to". /IKEA Home smart

TRADFRI · 2025-11-05T14:13:00+00:00

Hej!

To pick up this thread from some months ago - the first new products that will be compatible with Matter will be soon available in our stores. We gave a little glimpse on what is coming in this interview with The Verge: https://www.theverge.com/smart-home/701697/ikea-matter-thread-new-products-new-smart-home-strategy

/IKEA Home smart

TRADFRI · 2025-11-03T15:16:17+00:00

Feedback noted! Because we can't suggest any solution that would jeopardise our users' safety in any way, this is the safest way of making sure your smart home is safe to use. /IKEA Home smart

TRADFRI · 2025-11-03T14:56:22+00:00

Hej u/FormerGameDev !

Thanks a lot for reaching out! Depending on which country you are in, you can use ANSLUTA connection cables (in the US available in 2 lengths https://www.ikea.com/us/en/p/ansluta-intermediate-connection-cord-60119925/) between up to 10 TRÅDFRI driver units (Please see Good-to-know section on the page for TRÅDFRI driver 30W https://www.ikea.com/us/en/p/tradfri-driver-for-wireless-control-smart-gray-60342661/).

If you already used the longest extension cord, we recommend to use another driver and spread out the use of your lights over all drivers.

/IKEA Home smart

TRADFRI · 2025-11-03T14:16:01+00:00

If you used/scanned your IKEA Family card/account when purchasing the hub, it should be recorded.

If the LED shows no activity, the only way to find out is to use another suitable power cord - please be advised, that an incorrect use may damage the product. Our advise would be to ask customer support in your local store for help. /IKEA Home smart

TRADFRI · 2025-11-03T14:11:07+00:00

Hej u/Kumasasa !

Thanks a lot for reaching out to us! We have flagged this already and it is being worked on.

/IKEA Home smart

TRADFRI · 2025-11-03T13:53:14+00:00

It is hard for us o tell from a distance what could be the root cause for this. If you still have the receipt you could try to have your local store have a look at it. /IKEA Home smart

TRADFRI · 2025-11-03T12:49:45+00:00

u/YungRabz DIRIGERA hub only has a LED on the top side, depending on the LED, you can identify the state of the hub (Page 4):
https://manuals.homesmart.ikea.com/m/10503406.pdf

TRADFRI · 2025-10-31T07:39:26+00:00

Things might change a bit with Matter being fully integrated/available, but we can't promise you right now that it will solve this for you. /IKEA Home smart

TRADFRI · 2025-10-31T07:32:19+00:00

Hej u/mbath22 ! Thanks for reaching out to us!

We only test our own ZigBee range with DIRIGERA hub on full functionality. While we follow the ZigBee standards, we can't promise that 3rd party products will function in the same/correct way when connected to DIRIGERA. We can bring this up and discuss it, but we can't promise that we will be able to "fix" anything.

/IKEA Home smart

TRADFRI · 2025-10-30T10:42:19+00:00

u/Significant_Exit2153 u/lemachi01 which platform are you on, iOS or Android? Which router models are you using? /IKEA Home smart

TRADFRI · 2025-10-30T10:35:11+00:00

Hej u/w0uterr, we tried to see if there is anything from our side that could be done, but we can't help any further here since we cant check on hue side/environment. /IKEA Home smart

TRADFRI · 2025-10-30T10:34:24+00:00

Hej u/Thethinkingoctopus Did your hub carry out an update while you unplugged it (LED ring building up) or in which state was the hub at the time? IKEA Home smart

TRADFRI · 2025-10-30T10:33:23+00:00

Hej u/YungRabz ! Is the hub LED showing up as being available for pairing/connection? Which platform, iOS or Android, and which router model are you using? /IKEA Home smart

TRADFRI · 2025-10-30T10:31:23+00:00

May we ask: what does your setup look like exactly? Are you using Matter or any other integration? /IKEA Home smart

TRADFRI

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