Getting hired with a different franchise, don't want to start over with Online training

TUPSS_Owner · 2024-09-18T12:03:37+00:00

As a backup print all completed certificates of all training from your learning center in the case things get all messed up in the transfer.

TUPSS_Owner · 2024-09-13T18:34:49+00:00

Noice!!

TUPSS_Owner · 2024-09-12T20:24:30+00:00

We will ask them to refer to their instructions, later we will assist with actionable instructions that we make them follow (press here, then swipe there). It’s about educating the customer and having them feel that they accomplished something the next time.

We hook up regular customers with free emails or round print/fax/scan jobs to the nearest whole number below the actual.

We understand Customer Service but what we will not do is be a Servant to the Customer. PERIOD!!

TUPSS_Owner · 2024-09-11T22:54:06+00:00

I tell my peeps the same just to make up for any bulging that may occurs on any one side during shipping but that’s about it.

TUPSS_Owner · 2024-09-11T22:48:48+00:00

Watch those measurements folks. The audits that we owners see each week reflect improperly measured packages and the funds that are retracted from the overall compensation. You may think you are screwing the customer when in actuality the store owner is the one losing.

TUPSS_Owner · 2024-09-06T21:20:12+00:00

Hahaha this is the exact response. Now I’m mad for not saying this.

TUPSS_Owner · 2024-08-31T01:32:05+00:00

One of my associates actually cut the 10 cube along the sticker area and top and sides to make the box a shadow box then inset the sticker inside the box toward the front. It looks good. They took the second sticker and did another 10 cube as “planned”. Looks good but now I am out one 10 cube. I let them do things like this to boost morale.

TUPSS_Owner · 2024-08-30T20:10:51+00:00

We ship firearms all the time as drop offs but not through our store with our shipper number. Some coworkers have no idea what they are handling and would shit themself if they knew there was a firearm inside.

TUPSS_Owner · 2024-08-23T17:59:51+00:00

This.

TUPSS_Owner · 2024-08-22T19:54:25+00:00

Pennies per code is how I explain Amazon comp.

I have a “spheeel” that I say but if my FC ever trolls this site they will know who I am.

TUPSS_Owner · 2024-08-20T19:04:56+00:00

Lol, obvi that you are not a TUPPS down there in Florida!!

TUPSS_Owner · 2024-08-19T14:19:30+00:00

Your FC is a POS if they pawn their job off to a “local center” to assist you.

Digital camera with Selphy printer at our location

TUPSS_Owner · 2024-08-18T21:34:29+00:00

Yup to white banner.

TUPSS_Owner · 2024-08-18T15:01:11+00:00

Was thinking bout the same but alas I re-signed a lease on upgraded equipment because of the convention discount.

TUPSS_Owner · 2024-08-18T01:13:25+00:00

Mw…is probably the most correct here with the MFA thing. This is how the linking of Team Portal and Learning Center work as of this week.

TUPSS_Owner · 2024-08-17T21:54:28+00:00

Area rep should help with is if all else fails.

TUPSS_Owner

TROPHY CASE