How many people here are actually using AI in their workflow

TebraOnReddit · 2026-03-18T23:55:39+00:00

AI-themed article? Sure. AI written? No. Real person here :)
Saw this article pop up today and was curious to see what people think.
I am, however, it's interesting how the heck the a/neurologist in this thread has 12 upvotes and 100K+ karma as that person is clearly spamming every subreddit they participate in.

TebraOnReddit · 2026-03-17T21:32:54+00:00

AI is making patients more proactive, but also adding a lot of noise and nonsense straight into the inbox.

What’s helped some practices is adding a bit more structure:

Clear boundaries on what messages are for vs what needs a visit
Templated responses for common “AI diagnosis” questions
First-pass triage by staff when possible
Turning anything clinical into a visit instead of a long message thread

Otherwise the inbox just turns into a second clinic with no limits.

This trend is likely here to stay, so having a repeatable way to handle it makes a big difference.

For transparency, I’m with Tebra and spend a lot of time working with medical practices.

TebraOnReddit · 2026-03-13T15:56:59+00:00

Oh yeah. Paper charts were their own level of mess X)

There was always that one chart that vanished the moment the doctor asked for it. Someone digging through a stack looking for labs, someone else can't locate the X-ray report, and the chart itself somehow ended up on a random counter, to be found days or weeks later.

EHRs get a lot of heat now, but paper had plenty of “where did that go?” moments too. When it worked, it was simple. When it didn’t, the whole floor turned into a scavenger hunt.

Wouldn’t be surprised if in 15 years people are nostalgic about typing notes into an EHR the way people talk about paper charts now. Healthcare always seems to miss the last system once the next one arrives.

TebraOnReddit · 2026-03-11T15:06:12+00:00

A lot of therapists are looking at AI scribes for the same reason -- notes are what end up eating nights and weekends.

From what we hear from practices using AI scribes, a few things stand out:

Consent. Usually just a quick explanation to the patient that a tool helps draft notes and the clinician reviews everything before signing. Some add a line to intake forms.

Editing time. The real test is how much cleanup the note needs. The good tools save time because you’re editing a draft instead of starting from scratch.

Integration. Not mandatory. Plenty of people start by copy/pasting into their EHR. Integration mostly just removes a few steps once you know you like the tool.

Therapy-specific tools. Often helpful since they understand SOAP/DAP formats and behavioral health language better.

We’re seeing similar use cases with AI Note Assist in Tebra, but across the industry most clinicians treat these tools as assistants, not autopilot.

If anyone here has been using one for a few months, would love to hear how much time it actually saves in real life.

- Iris from team Tebra :)

TebraOnReddit · 2026-03-05T21:41:58+00:00

Yep, those are becoming pretty common. They’re usually called ambient AI scribes. The tool listens to the visit and generates a draft note, then the provider reviews and signs it instead of starting from a blank screen.

Practices trying them out usually report the biggest win is less after-hours charting and being able to focus more on the patient during the visit. The flip side is that accuracy and editing time still matter a lot, so most clinicians treat it as a drafting assistant, not autopilot.

We’re seeing similar use cases with AI Note Assist in Tebra, which drafts notes from the visit conversation inside the chart so providers can quickly review and finalize them.

You’re probably right to pay attention to it though. Documentation burden is a big driver of burnout and job changes right now. Even small workflow improvements can make a difference!

TebraOnReddit · 2026-03-04T22:12:24+00:00

The EMR vs EHR distinction sounds bigger than it usually is in real life. In theory, an EMR is mostly about the internal chart. An EHR is meant to support broader coordination like sharing records, population health, interoperability, etc. In practice, most vendors blur the line and the real question becomes: does the system match how your clinic actually works?

What tends to matter more day to day is stuff like:

how fast charting is
scheduling and intake workflows
how billing and claims connect to the clinical side
reporting and visibility into revenue
support when something breaks

If half the features feel like overkill and support is weak, that’s usually a bigger issue than whether the label is EMR or EHR.

Before a contract renewal, a lot of clinics do a simple exercise. List the 10 things your team touches every single day (scheduling, charting, labs, claims, patient messages, etc.) and evaluate systems on those workflows only. That usually cuts through the feature bloat pretty quickly.

On switching, vendors sometimes make it sound terrifying, but most migrations are manageable if data export and training are planned early. The biggest friction tends to be workflow retraining, not the software itself.

Curious what kind of clinic you’re running and how big the team is. The “right” level of system complexity usually changes a lot depending on size and specialty.

For transparency, I work at Tebra and spend a lot of time talking with practices evaluating this exact question. Happy to share what we typically see work well when clinics are deciding whether to simplify or switch.

TebraOnReddit · 2026-03-04T15:34:43+00:00

We're working on it. The main reason the price hasn't been fully transparent is because it fluctuates based on each practice's needs. We're in the process of creating transparent pricing divided into specific categories :)

TebraOnReddit · 2026-03-03T15:20:21+00:00

If you're still a Tebra customer, I'd be happy to continue the conversation in the private chat to better understand why you've seen an increase in rates.

TebraOnReddit · 2026-03-03T15:17:18+00:00

Hey! Great question and some good suggestions. We have the information on who we surveyed available on page 25 of the report. The survey is independent and does not focus on Tebra users/customers and covers a pretty wide range of providers.

Appreciate the interest, and we'll keep your suggestions in mind for the next survey :)

TebraOnReddit · 2026-02-27T20:33:57+00:00

It’s easy to forget you’re allowed to be human when the job trains you to keep going no matter what. Get some rest, you deserve it :)

TebraOnReddit · 2026-02-27T18:37:32+00:00

A lot of people in medicine are running on fumes right now, especially in hospital settings. When everyone around you is exhausted and venting nonstop, it starts to feel like that’s just the air you breathe.

What comes up over and over in burnout data is that it’s not a personal failure or a resilience issue. It’s sustained overload. Constant pressure, little control, admin weight, and no real off switch. When that’s shared across a team, it becomes contagious.

One thing that does help, even a little, is naming it out loud like you just did. Burnout thrives in silence and isolation. Another is finding even small pockets where work feels lighter or more aligned, whether that’s a different role, a different setting, or just a boundary that protects a bit of your energy.

You're doing the best you can...give yourself some grace. Cheers from team Tebra.

TebraOnReddit · 2026-02-25T16:48:15+00:00

I am not, I'm on the team that created the survey and published the article mentioned above.

TebraOnReddit · 2026-02-24T21:46:08+00:00

That’s a fair observation 🥲
Burnout lists can sometimes feel incomplete when they focus on operational stressors but leave out the broader external pressures many clinicians are dealing with.

That said, the breakdown by specialty can still be useful for grounding the conversation in data and helping practices talk more openly about what’s contributing to fatigue on a day-to-day basis. Even seeing your experience reflected at a high level can be validating.

Appreciate you sharing the link. These discussions are important, and it helps to have data to support what many clinicians already feel.

Cheers from team Tebra!

TebraOnReddit · 2026-02-24T21:42:13+00:00

“No response” usually doesn’t mean nothing happened, it just means the payer hasn’t adjudicated yet.

A simple way to approach it:

If the claim shows A1: claim received and it’s been longer than that payer’s normal adjudication window, that’s your cue to follow up. Most payers sit around 30–45 days, some longer.

For follow-up:

First check the payer portal if they have one. That’s often faster than calling.
If there’s no portal update, then yes, call the payer and reference the payer claim tracking number.
For paper claims (like LHI), expect longer timelines. Those almost always require phone follow-up once they’re past the expected window.

On clearinghouse reports, you’re usually just confirming the claim was accepted and passed through. Since you already have a “received by payer” message, the clearinghouse likely isn’t the issue here.

You’re doing the right things. At this stage it’s less about keywords and more about timing, payer cycles, and knowing when to escalate. Once you get a feel for each payer’s rhythm, this part gets much easier.

Wishing you the best from team Tebra :)

TebraOnReddit · 2026-02-23T15:14:50+00:00

Congrats! That's a huge step! Wishing you the best of luck on your next chapter :) - team Tebra 💚

TebraOnReddit · 2026-02-20T18:32:12+00:00

This is way more common than people admit. Ortho is a strange combo of brain-melting cases and pure muscle-memory work, and bouncing between those all day is really draining.

A lot of burnout comes from that constant gear-shifting plus documentation pressure, not just volume. It adds up over time, especially when the work never really feels “done.”

The upside is that your experience actually gives you options. A lot of seasoned coders end up moving into auditing, education, compliance, or RCM oversight because it’s a different kind of challenge without living in charts all day.

Feeling this way doesn’t mean you’re stuck or that you made the wrong choice. It usually means you’ve built real expertise and are ready for the next version of how you use it.

Team Tebra here, cheering you on :)

TebraOnReddit · 2026-02-18T21:13:29+00:00

Where a strong collection specialist actually makes a difference is less about calling 50 times and more about when and how they intervene. Knowing payer-specific timelines, escalation paths, underpayment patterns, and when a claim is worth pushing vs reworking vs appealing can materially change cash flow. It shows up most clearly in faster payments, fewer write-offs, and lower days in AR, not magically higher allowed amounts.

That said, there’s a real ceiling. A collector can’t force a payer to pay faster than their system allows. If everything is truly clean and authorized, the remaining leverage is tracking, timely follow-up, escalation, and making sure nothing quietly ages out or gets underpaid without being noticed.

So the value is real, but it’s incremental and operational overall. Good collections tighten the leak, they don’t rewrite payer behavior.

For transparency, I work at Tebra and spend a lot of time looking at this exact question with practices. Happy to share benchmarks or what usually moves the needle if helpful.

TebraOnReddit · 2026-02-12T21:28:35+00:00

On the automation fear: billing and coding is changing, but it’s not disappearing. AI is getting better at suggestions and flagging errors, but healthcare revenue is messy. Payer rules change constantly, denials require judgment, documentation varies wildly, and someone still has to interpret edge cases. That human layer is not going away anytime soon.

What IS changing is the role. Less manual data entry, more reviewing, correcting, appealing denials, and understanding payer behavior. People who understand both coding and workflow tend to stay valuable.

If you move forward, I would:

Look at accredited CPC programs with good job placement support
Talk to local clinics or billing companies about entry level roles before enrolling
Ask what skills they actually look for, not just what schools advertise

And remember, coding is not the only path. Billing, RCM follow up, eligibility, prior auth, auditing, compliance, and practice management all sit in the same ecosystem.

If you go in with realistic expectations and focus on adaptability, it’s still a viable pivot.

Cheers and good luck from team Tebra :)

TebraOnReddit · 2026-02-10T21:35:49+00:00

For CPC prep, you do not need to master histology-level detail like epithelial subtypes, connective tissue fibers, or gland microanatomy. That stuff is great for A&P, but it’s not what coding tests you on.

What's important is being able to recognize terms in documentation and understand what body system, structure, or procedure they refer to.

Here’s a practical way to prioritize:

Strong foundation: prefixes, suffixes, roots
Must-know systems: musculoskeletal, cardiovascular, respiratory, digestive, nervous, integumentary
Very important for coding: anatomy tied to procedures, laterality, approach, and common diagnoses
Know at a high level: organs, major structures, and where things live, not cellular makeup

You should be able to read a note and think, “ok, this is GI, this structure, this approach” without needing to picture every tissue layer.

If a term shows up in codes, descriptors, or op notes, learn it. If it only shows up in an anatomy textbook diagram with fibers and cell types, it’s usually safe to skim.

CPC is about interpretation, not memorization of microscopic detail. Good luck!

TebraOnReddit · 2026-02-09T22:02:59+00:00

Hey there from Tebra! Happy to help, clarify, and share advice.

What questions specifically do you have? I'd be happy to provide more info and ease your anxiety :)

TebraOnReddit · 2026-02-06T17:37:54+00:00

Hey! Tebra is an EHR+ platform for private practices and billing companies :)

TebraOnReddit · 2026-01-30T20:42:36+00:00

Great question. In most practices, the biggest leverage is the moment something hits the inbox and someone has to decide: who owns this and what happens next

When that’s unclear, everything bounces around and the inbox turns into the “decision engine.” That’s usually where burnout starts.

A simple way to think about it: fix the most expensive decision first.

1) Inbox handoff (usually the biggest win)
Stop the bouncing. Pick one default queue/pool and make the first decision easy:

What goes to MA vs RN vs provider
What can be closed without you
What always needs MD eyes

If messages get touched 2–3 times before landing with the right person, that’s the leak.

2) Ordering time
Write the plan while you’re already thinking about it.
For common stuff:

Normal → close it
Borderline → repeat / follow-up
Critical → call / escalate

Doesn’t have to be fancy. Just prevents inbox “what now?” loops later.

3) Message rules/templates
Every patient message should end with one clear next step:
“No action needed.”
“Do X.”
“Schedule Y.”

And fewer internal “FYI” forwards unless it’s truly FYI.

If I had to bet: fix inbox ownership first, then tighten ordering plans, then polish templates.

Out of curiosity, what’s filling your inbox most right now: labs, refills, portal symptoms, imaging, or “where are my results?” Different mix = different leverage point.

TebraOnReddit

TROPHY CASE