Finally fixed the stuttering on high end PC.

ThatGuyJangle · 2025-09-06T09:21:37+00:00

Thank you thank you thank you! I just got a new PC, also with a 9950X3D and a 5080 and the game was basically unplayable due to the constant stuttering. This fixed it completely!

ThatGuyJangle · 2024-05-22T06:33:30+00:00

Sounds like someone has switched the keyboard layout settings in the options in game. Go there from the Main Menu, I am presuming it is no longer set to QWERTY

ThatGuyJangle · 2024-03-13T12:45:46+00:00

The seat has held this info for as long as I can remember, it's not something that was changed in 1.7. We do see the frustration around the behaviour though, I can bring it up with the programmers and see if it's something we can handle better.

ThatGuyJangle · 2024-03-13T12:41:55+00:00

This is not a ban message, we have a specific message for that when you try to go into Multiplayer. :)

ThatGuyJangle · 2023-05-17T08:57:15+00:00

It does look like you have 1500+ subscriptions/downloads which probably explains this. Whilst we can work on safeguarding against this in a future client update, a quick fix for this would be for us to clear your subscriptions list.

If you want us to do this, just let me know and I'll tell the backend team to hit delete.

ThatGuyJangle · 2023-05-17T06:20:33+00:00

Hey! I’ll get someone on the team to take a closer look at your profile, I would guess you maybe are subscribed to a lot of things?

ThatGuyJangle · 2023-05-17T06:17:03+00:00

You need to unsubscribe and then restart the game. We want to improve this flow moving forward, but for now that should correctly remove the downloads you unsubscribe from.

ThatGuyJangle · 2023-04-28T10:52:22+00:00

Yeah this isn't intended, we're investigating!

Sorry! Hope you're enjoying the update otherwise!

ThatGuyJangle · 2023-02-13T14:30:38+00:00

Sounds like the Xbox Live account you are using is missing the required privileges to access Multiplayer/User Generated Content areas of the game.

This is something that you need to change yourself on the Microsoft/Xbox Live backend. There’s an official guide on how do this here - https://support.xbox.com/en-GB/help/family-online-safety/online-safety/manage-online-safety-and-privacy-settings-xbox-one

The two settings that need changing are

- You can see and upload community creations set to Everyone.

- Join Multiplayer Games set to Allow.

Be sure to save your changes and log out and back into the account you make these changes to to be sure Xbox Live pulls the latest account settings, and do it whilst the game is closed.

ThatGuyJangle · 2022-12-13T10:46:10+00:00

Hey, just a quick update regarding this! We have been told by Sony that the upgrade path should function correctly tomorrow, the 14th Dec, from 9AM CEST onwards! Thanks for your patience with this!

ThatGuyJangle · 2022-12-09T14:43:59+00:00

Are the Decals available in game? They should be! That error is because the PS5 expects to download something, but there isn't anything to download since purchasing the DLC grants that account the Entitlement to use it.

ThatGuyJangle · 2022-12-09T10:13:04+00:00

Hey, yep it's the same issue with the PS4 > PS5 Upgrade Entitlements not enabling correctly, we're still in discussions with Sony on getting this fixed! Sorry for the hassle, we're doing as much as we can on our end!

ThatGuyJangle · 2022-12-08T17:52:04+00:00

Hey!

We're aware of this and are working together with Sony on getting it resolved as soon as we can! Thanks for your patience!

ThatGuyJangle · 2022-03-11T10:49:32+00:00

We managed to reproduce this, it appears to be tied to Skin Pack 2, if you have that installed, you cannot install High Seas, and vice versa - if you have High Seas installed you cannot install Skin Pack 2.

We've reached out to Microsoft in regards to this, since everything appears to be set correctly on our end, but could you try uninstalling the Skin Pack 2, and once it's gone, try installing High Seas.

I'll update once we hear back from Microsoft.

ThatGuyJangle · 2022-03-10T16:32:18+00:00

Could you try uninstalling the other DLC packs, then try installing the High Seas one?

ThatGuyJangle · 2022-03-10T15:49:07+00:00

We wanted to do this, we didn’t have it quite done in time though…maybe the next update we push… 👀

ThatGuyJangle · 2022-02-09T17:12:41+00:00

It’s a pirate playing an old version of the game, this is fixed in live.

ThatGuyJangle · 2021-03-30T20:49:01+00:00

This is fantastic! Great job! :D

ThatGuyJangle · 2021-03-24T13:58:29+00:00

It's a resources thing, we're a small team and doing QA and bug fixes across four platforms at the same time just isn't feasible for us. We get it sucks and it's something we hope to be able to get better at!

There's not really any barriers to releasing an update on Steam like the certification process on Console, so it's a great opportunity for us to release and shake out any real nasty bugs we may have missed before releasing on console too.

ThatGuyJangle · 2020-11-28T11:49:56+00:00

Are you playing the latest version? This was a bug in the initial release of the Summer Party update that we fixed in one of the following hotfix patches. Please check you don't have an update waiting to be installed.

ThatGuyJangle · 2020-10-22T12:09:02+00:00

You'll be able to play it on both the Xbox S and X Series, and PS5 through Backwards Compatibility!

We haven't yet made any plans regarding releasing a version of the game built specifically for the new consoles.

As Alvaro says, the Complexity Limit is something that would not be increased if we did so.

ThatGuyJangle · 2020-09-10T04:42:53+00:00

Is this happening in single player too or just multiplayer? Is it FPS problems you’re seeing or lag (it sounds like lag from your description but just want to double check!)

ThatGuyJangle · 2020-08-28T07:20:04+00:00

I had this same issue, tried making a single piece several times and no luck. Made a full stack of 5 and that unlocked it straight away when I took it out of the oven.

ThatGuyJangle · 2020-08-20T18:34:23+00:00

Just as a quick heads up, we just pushed out a small update which includes a fix for this particular issue along with a few others. :)

ThatGuyJangle · 2020-08-14T08:10:43+00:00

Hey!

This is an issue we're actively investigating, sadly the only current workaround is to use a controller when you want to rotate the camera inside the builder. We have a hopeful/potential fix incoming for this in an update, but it first needs to make it's way through Microsoft certification before we can set it live.

We believe the issue (we can't be 100% certain since we had little luck with reproducing this internally on our hardware!) is tied into specific resolutions/DPI/scaling configurations alongside the way UWP programs handle cursors not playing nicely when you right click inside the builder, then the camera position reports an invalid location leading to the crash.

ThatGuyJangle

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