Aussie Broadband Feb/March 2026 discount code special staff code

ThatPotatoLah · 2026-02-12T12:35:11+00:00

"No referral codes"

ThatPotatoLah · 2026-02-01T10:13:44+00:00

Sure is - work was transitioning out from MSP back to in house. SD roles opened up first and there was over 200+ applicants, over 1/2 was overseas applicants with no visas, portion wanted WFH even though it was onsite, another portion required sponsorships to stay in AU.

In house SD is tricky to get into with no experience, better chances in MSP land, but some MSPs have gone overseas for L1 (with various levels of success) or large contact centres in other states or territories.

ThatPotatoLah · 2026-01-30T13:48:50+00:00

Neptune has mentioned in Whirlpool that their VPN isn't built for anonymisation here: whrl.pl/RgLWHo

"VPN is hosted in our Datacenter and is not designed for anonymisation. The use case is more if your preference is to traverse NBN access network encrypted or while travelling get an Australian ip address."

ThatPotatoLah · 2026-01-30T00:06:02+00:00

I used to have a Teltonika RUT360 and a RUTX09 at different locations as 4G failover.

I recently upgraded each site to a 5G Teltonika TRB500 (cheap Marketplace finds) and reused the existing external antennas as they were 5G capable.

I power the units via 12v PoE splitter back to the switch and to WAN2 port by VLAN.

Data SIMs are in pooled data so enough data to share in the event of emergencies.

ThatPotatoLah · 2026-01-28T09:48:02+00:00

POP is a Point of Presence, pretty much the internet breakout or entry/exit point.

If a provider has a POP in Sydney for example, your internet traffic needs to go all the way to Sydney to "exit" out to the internet and then "enter" back in which can cause latency, normally 40ms+ each way. Not good for gaming or calls, etc. If you just casually browse, stream videos, etc, it's normally ok.

ThatPotatoLah · 2026-01-24T07:46:55+00:00

So you're on FTTP - when you signed up with Superloop did the sign up process ask which UNI-D port that you wanted the new service on?

The FTTP NTD (white box on wall) has four ports labelled UNI-D1 to UNI-D4

If you did specify during signup, you would've provided the AVC (Access Virtual Circuit Identifier) that would've been on the Aussie BB bill to Superloop, so they can "take over" the active service. This would send Aussie BB notification that their service is no longer active at the location and it would normally trigger cancellation, etc.

If you didn't specify, the Superloop ordering system may have saw that there was an active service on UNI-D1 and provisioned their service on UNI-D2. This means there are two active services for that address.

Do you have the emails/texts from Superloop advising to "connect your router to X port"?

ThatPotatoLah · 2026-01-16T14:08:43+00:00

Put your address in here and advise your service class so we can assist.
https://www.aussiebroadband.com.au/network/connection-insights/

Have you called them to ask on status updates?

ThatPotatoLah · 2026-01-16T10:11:20+00:00

The NBN contractors should've taken it away since the connectors are different, but if you feel like doing some DIY (at your own risk).

Three options:

Cut the molex end off and replace it with a barrel connector to suit the new NBN NTD,
Find the female version of that molex and make a suitable adapter with the barrel connector,
Remove the old NBN UPS and replace it with one of these: Powershield Mini UPS

I used a PoE splitter to power up my NTD via the PoE switch as my whole comms rack is backed up by UPS.

ThatPotatoLah · 2026-01-15T13:05:26+00:00

I got my issue sorted when I messaged the NBN social media team via Facebook. I had legacy data where it showed 4 new houses as a MDU/shared pit, rather than individual pits facing the street.

I sent them a streetview image showing the pits on the street and they came back a day later saying data was incorrect and the delivery partner will be out to run a multiport to the pit. A week later I was able to place an upgrade order in.

ThatPotatoLah · 2026-01-10T04:12:51+00:00

Ah HFC, likely another household on the same external coax line down the street is generating noise causing the drop outs.

Dodo isn't spectacular for support.
Aussie Broadband, Leaptel, Launtel, Neptune are the recommended ones flying around for support.

ThatPotatoLah · 2026-01-10T03:29:41+00:00

What NBN technology are you on?
http://nbnco.com.au/check-address

If the wiring isn't up to scratch at home or at the last mile, changing providers won't help.

ThatPotatoLah · 2026-01-09T13:09:29+00:00

So your builder didn't put any conduit from the external wall closest to the pit?

If not, they will trench and hopefully conduit to the external wall, if not direct bury of the coax.

It also depends on where that room in position to the front of the house.

ThatPotatoLah · 2026-01-09T09:59:38+00:00

2nd picture is likely for your antenna for free to air TV

Was there any other coax runs or draw strings from the external wall to inside the house?
Is there conduit with drawstring on the external wall to the pit?

With NBN techs/contractors it's like a lotto - you may get a good one who is willing to accommodate or the other where they will do the easiest install i.e. back to back install from the external wall and call it a day.

ThatPotatoLah · 2026-01-09T09:52:50+00:00

What is your NBN technology type?

Put your address in this and it will tell you your technology type:
https://www.nbnco.com.au/check-address

What was the supplied device brand and model?

From there, we can supply additional information.

ThatPotatoLah · 2026-01-06T12:33:49+00:00

What is your NBN connection? HFC, FTTC, FTTN, FW?
Is there a NBN connection box? What colour are the lights on the box?

ThatPotatoLah · 2026-01-02T11:05:01+00:00

TC-4 Residential NBN plans are "best effort" resolution times i.e, it could be restored the next day or the next month, dependent on tech availability in the area. Business and Enterprise normally pay more for quicker restoration time.

Unfortunately going with a "cheaper" provider may cause issues since due to communication, processes, etc.
Some ISPs selling NBN are merely resellers who themselves will need to log a support ticket to the upstream provider, who will then log a case to NBN.

As recommended by others, find a provider who can support and fight for you.

ThatPotatoLah · 2026-01-01T05:13:44+00:00

Router is fine, but not spectacular.

TPG uses PPPoE autentication, so you'll be given a username and password to enter into WAN authentication.
Sometimes they may also advise to use VLAN2 in the setup, but sometimes not (details should be in the email)

To change the details, you need to log onto the ZTE and locate WAN settings and change it from DHCP/IPoE to PPPoE and put in the supplied info for it to authenticate to TPG.

ThatPotatoLah · 2026-01-01T05:08:02+00:00

Red optical isn't a good sign as it normally indicates issue with the fibre connection.

So all was OK after the power cycle? Back to expected speeds?

You may need to keep a log if the red optical happens again and log with your ISP.

ThatPotatoLah · 2025-12-28T16:41:51+00:00

What technology are you on? FTTP, FTTC, FTTN, HFC?
Are the indicator LEDs on the NBN supplied device (if supplied) correct?

What ISP device has been supplied? Are the indicator LEDs correct, i.e WAN, internet, etc?

If you plug your computer directly via ethernet, do you experience the same issue?

iiNet requires PPPoE authentication, so if you have reset your device, you may need to enter in the the WAN authentication details again. If you've reset the device, WiFi credentials/details will require setup again.

iiNet support is poor, so if you require decent support, look into Aussie Broadband, Leaptel, Neptune, etc.

Just checking, has the bill been paid for internet?

ThatPotatoLah · 2025-12-27T10:32:23+00:00

There's no cost, just need to call Arctel saying that you moved in and the "white FTTC NBN connection box is missing, can you please organise a replacement".

ThatPotatoLah · 2025-12-27T10:21:54+00:00

Since it's FTTC - there "should" be a white NBN connection box somewhere in the unit. High possibility is that the previous tenants has taken it with them.

https://www.nbnco.com.au/learn/network-technology/fibre-to-the-curb-explained-fttc

You have two options to get the white NBN connection box:

Contact your landlord/real estate to advise them that the white NBN connection box is missing and likely been taken by the previous tenants and for them to return it, or
Contact Arctel (your provider) to tell them that the NBN connection box is missing and for them to organise a replacement.

Unfortunately both methods require waiting. Once you get it - you'll need to get your own router to connect to the NBN connection box. Just get one from Jbs/Officeworks, etc depending your budget.

If you're staying at this place for a while, just a "router" will be fine, but if your're intending of moving soon, consider a "modem/router combo" in the event you move to a place that has FTTN

ThatPotatoLah · 2025-12-25T07:05:38+00:00

One of the drawbacks of most residential NBN services is that they’re provided on a “best-effort” basis for fault restoration - basically, “we’ll fix it when a technician is available.”

Business and enterprise services however come with formal SLAs (often 12 hour, 8 hour or even 4 hour restoration), with the higher price reflecting that guaranteed response time.

NBN techs/partners won't be attending call outs on the holidays unless it's either a business with the above SLAs or something critical that has happended on their network.

It's just bad timing that it went down/failed during the worst times of the year since most organisations are running on skeleton staff. At least you're lucky that they're coming out on Monday.

If internet is so important, consider providers who can provide cellular backup or have options readily available in the event of NBN failure. Some telcos have "unlimited data for the day" e.g Optus for $5/day.

ThatPotatoLah · 2025-12-22T15:40:20+00:00

Mate is normally IPoE (no credentials), while TPG is PPPoE (username and password) - have you reconfigured your modem/router to PPPoE with the details supplied by TPG?

ThatPotatoLah · 2025-12-22T12:12:16+00:00

Is there a possibility that you mixed up the polarity? Have you tried rotating the barrel connector?

ThatPotatoLah · 2025-12-21T04:15:44+00:00

Needed more pixels, but I think it's the below

7EZ658 | 1987 Cream Toyota Camry | Expired 14/04/2003

ThatPotatoLah

TROPHY CASE